It was a little frustrating. Definitely recommend this resort and all it has to offer. Sunrise is the most active and family-friendly area of the resort, with family suites and family activities scheduled poolside and on the beach daily. Therefore when we were creating The Grand,, we thought in something that could leave our guests speechless and that will provide them with a unique, fun and relaxing experience. Our youngest boy, Connor, absolutely LOVED this place. Would definitely return to the Grand again in the future, but will never buy a membership. We did visit the kids pool at sunrise and it was fun. We hope you have fun! Did you find the credit useful? Its a spacious room with two double beds and a huge jacuzzi. We spent time at all of the pools and lobbies. The resort provides free water wings. The diversity and authenticity of the menu was exceptional. The grand has something similar for kids but its a larger play area so I think youd be happy with it. Is all of it included? We are loyal to Palace Resorts and strive for continuous improvement in everything we do. Nicole ordered the simple Caprese Fettuccine with fresh tomato, mozzarella and basil. Can we get a studio with connecting doors to another studio? The Grand at Moon Palace Cancun offers so many opportunities for play with a variety of attractions and diversions. Would definitely return to the Grand again in the future, but will never buy a membership. Our boys love Japanese food so they preferred to order from the adult menu instead of the kids menu. I have a swim up is it connected to a larger pool at all? We felt safe, pampered and entertained throughout our visit. We got two extra rollaway cots and kids found them very comfortable. Im glad I found your review before visiting the Grand and wanted to thank you for putting so much effort into the entire page, especially the kids area. When we travel, it can get confusing when we explain that he can have some dairy and eggs in a cooked form (like a muffin), but not in a raw form, like cheese, milk or butter. You place the beef on the the hot plate and cook to your liking. Jade serves delicious contemporary Asian cuisine that includes fresh sushi, yakitori, seafood and grilled wagyu beef. Our readers thank you! 12/11/2022 By Traveling Canucks 100 Comments Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. And your boys are very cute! Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. Just looking at all your pictures of the amazing food. Staff were super friendly and helpful. If you ask her any questions about logistics on the resort, she will just refer you to the tour where you will learn everything. [Passive] . Review tags are currently only available for English language reviews. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. And so will your 4 year old. The food is fresh and high quality. Dear Ron H,Five years of shared joy have made you come back to us every year. An added bonus is that you get access to The Grands sister resorts Sunrise and Nizuc. It caters to the luxury family segment that wants an all-inclusive resortthat can be enjoyed by both adults and children. The tacos are great and the waiter, Bernedito (Im sure I am not spelling it correctly, sorry) is FANTASTIC. I will cancel one of the reservations in the next couple of days. Many thanks. Aside from the beach did u have a good time at the resort? At least $200 in $1 or $5 bills. For dessert ice cream balls covered in Japanese rice dough. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). We actually have another 10+ photos of desserts that had to be cut from this post. The pools are not very large at Sun but are right on the beach. Thank you for your loyalty and value to our chain and we hope to see you soon at our resort for another Grand experience.Sincerely yours,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. There are several buildings on the property. We will be going to the Grand Moon Palace 4/16-24, 19. That is an extra $2317 per studio. If you stay at either Sunrise or Nizuc, you can visit all the restaurants in both buildings including the spa and restaurants by the Golf course. Thanks again! Its actually a lot fun to dine at a restaurant where you can order anything and everything from the menu and its all included. These seafood mini-tacos were incredible. They sit by the vacation planners but on the other side of the wall.Bowling - requires reservations. Anyone know how many slides are available for toddlers? They can also explore the sister resorts too. Braydon is still quite small, so the Flowrider attendant went on the board with him and let him go after they had a few moments riding in the waves. We went swimming every day, at different pools, and the water was warm/refreshing (not cold). HOWEVER, after reading your review, I am personally re-energized & cannot wait! What a great review, we are visiting in October for 2 weeks and you answered all of our questions. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. However, my daughters are 16 & 19 years old..Is it mostly for families with smaller children? You will live in bathing suits and coverups for the most part! Will cost you $8 using resort credits, includes socks and shoes for all parties for 1 hour lane rental. It tasted like a rich, creamy pumpkin pie mouse. We are going in January 2019, have been going since 2001. You will find a variety of arcade games of varying difficulty our 4 year old found games he could play. We ate lunch at Habibi Lebanase Restauranton our second day. Thanks for the thoroughness of this. Aside from tips, did your family spend in addition at the resort? I wish you guys great lives (and always be safe!) However, if worried, it may be a good idea to book a few ahead of time. Wifi requires no password. The table is even lower to the ground so kids can serve themselves. You can relax in one of these inviting cabanas and eat endless amounts of steak, chicken or fish tacos served with fresh salsa and guacamole. Thank you so much for the time you put into this review!! Should you add Sayulita to your travel short list? If you stay at the Grand, you have access to all three resorts. Pools at the grand are heated, but not the waterpark. And that's just The Grand property . Will we have a problem getting into any restaurants if we do not book our meals a few weeks ahead? If so how was your experience with this. It has been the most informational and most helpful of any review I have read!! Thank you for this review. I enjoyed your review and your pictures. We struggled with the tipping etiquette as well. Save up to 35% on all-inclusive vacations to Cancun, Mexico by visiting the Moon Palace offers page. Presentation, taste, and experience four star! Connor is playing a game by running around matching colours. Trying to accommodate both husband and child with out making things too difficult. Are tween kids safe to walk from the pool to the gaming area on their own? Long-term Palace members with our first visit to The Grand. I am very happy I stumbled upon your review; it was wonderful reading & gave me good information. The little unexpected details do matter. It looks like a very relaxing place to spend the day(s). All I could get were studios. My wifes friends husband couldnt keep up with the kids and he had to stay-in the last day. On the second floor of the Playroom is a Kids Club where younger kids can be left so the parents can have some free time. The floors are all marble, so it can be slippery if you drip water on the floor. Go 1.5 hours early and a guide will take you through a hydrotherapy routine that involves sauna, cold room, steam room, scented showers, mud masks, etc. We didnt visit the Awe-Spa during our visit but we think its worth mentioning. Below are a few of the dishes we sampled at Jade Restaurant. Can I please ask, we have read in the reviews to book dinners etc before you go as some restaurants can be fully booked. Then you dip the meat in one of three sauces. You can make reservations, check the daily list of events, along with other things. Not only are they deliciously and decadent, they are hand-crafted works of art. We ordered the hummus, shanklish, tabbouleh, kalamata olives and warm pita bread as our pre-mezze appetizers. My husband and I went there for our honeymoon (I think we stayed at Nizuc). Cusco offers a variety of ceviche dishes. This is Los Tacos restaurant. Theres no charge to leave your kids who are 4 and above at the kids club. Secondly, are all the photos taken from your trip by you ? SNORKEL XTREME. We prefer the pools anyways. No, we were not there for the Diamond Club. Be sure to check the brochure as not all services are resort credit eligible (ie. Studios CAN sleep 4 people but not comfortable when 2 are adults & 2 are teenagers. We were at the grand in dec 2020 for a week. For teens, theres also the wired lounge which is by the main lobby. Our boys enjoyed the simple penne pasta with butter. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. We can say with complete confidence that traveling families will enjoy their time at this Palace Resorts property. There are no annoying towel cards required. Okay Im a tad confused here. Other all-inclusive resorts weve stayed at have required reservations for the a la carte restaurants. In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. Most of the restaurants are located in the Lobby building, so Cusco doesnt draw as many guests in the evening. Your email address will not be published. All beach resorts should follow this example! more. Every pool is full service and theres usually a bar nearby. Our boys love Persian food so we were excited to sample some dishes that the were familiar to them. We are considering here for our family We ate at the breakfast buffet most mornings but stillordered fresh coffee, pastries and fruit via room service. They thought was really cool. We have teenagers, so no adult-only pool time. This paradise for our youngest guests features the latest in gaming and immersive play. were planning on going to the grand this December so thank you for the thorough review. Yum. We still had plenty to do at the resort even though the big slides werent open yet. This goes beyond having a kids pool and chicken nuggets at the buffet. Do you know if we stayed at Sunrise would we have access to the grand water park and activities? Because The Grand is so new (at the time of publishing this blog post), we had a hard time finding information about the resort (besides the company website). Awesome review!! Did you swim with the dolphins on site? Enjoy exquisite luxury in Cancun! Great job reviewing the resort. Thanks for giving an in depth review of the resort. We are glad you found the post helpful. Lots of pool concierge around to help if you need it.Housekeeping - rooms are very nice and large but most beds are doubles. I would maybe ask them ahead of time, or check at the front desk and ask. Cov 19 did limit some events. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). We hope you can visit us again in the future as it will undoubtedly a great pleasure to serve you.Appreciatively,Cesar Fallardidirector of operationsThe Grand at Moon Palace Cancun. Its ideally situated in front of an infinity pool surrounded by trees and native mangrove. Hummus, kalamata olives and warm pita bread. Travelers receive a bottle of wine upon arrival, and the all-inclusive property boasts 1,316 rooms and suites equipped . Being parents of a boy with allergies, this made us feel very good. We were very impressed by the spread. There are pictures of it above (it has small waterslides). So YES bring as many small bills as you can find. Thanks again. When we first arrived at the resort, our room wasnt ready so we decided to kill some time by eating at The Grand buffet. What would you recommend regarding a sitter for children these ages? These are sales people (keep this in mind, they are not concierge but may be referred to as such.) All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. Can they stay at the kids club alone while we go out to a formal dinner? Only a couple of the restaurants required reservations. Every thing i read on your post was dead on. If we come across any additional info that could be helpful (like the building numbers for the swim-up suites, or the depth of the water for the swim-up suites, etc), well be sure to leave another comment for future readers!! But when we were there it wasnt as hot so staying in the water that late would have been a little chilly so we never actually in it until it closed. Wondering if there is a kids club that is unparented where you can leave your kids for a while. My boys are ages 8 and 11. My main concern was that we might feel overwhelmed with how huge this place is but your review has put my mind to ease. At the time of our visit in February 2018, this all-inclusive resort had been open less than one year. Your review and photos make us feel like were already there. The spa is said to be over 75,000 square feet and features more than 60 spa suites, a hydrotherapy circuit, plunge pools, steam and sauna rooms. Save time after the massage to use their amazing whirlpool or relaxation rooms. By booking the Grand, you also have access to Nizuc so you cant go wrong. Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. Thanks for taking the time to create it! Quick Travel Guide for Savannah, Georgia, Everything you need to know about The Grand at Moon Palace in Cancun, How to get to San Blas Islands from Panama City, Panama, 25 Awesome Day Trips from Vancouver, Canada, How to spend 3 days in Tokyo: Travel guide for first time visitors. Extremely friendly and connected with the audience. You can order drinks and food while you enjoy a few rounds of bowling. Connor had fun floating down the lazy river with his Mama. We did not spend a lot of time at the beach. We just uploaded a video from our trip to the Grand https://www.youtube.com/watch?v=DmAzP9VAIVk. Do we need to pay for any food or special beverages in the resort? It looks like our flight out on the last day does not leave until 5pm. Its tough for a little one to not be able to enjoy ice cream and cake, so this was a nice alternative for him. They provided floats for the lazy river . We didnt eat at JC Steakhouse, so we cant comment. Cant forget the food. So were planning on going in September. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. We love staying at The Grand because we had access to everything. Travelled during spring break (near full capacity), two adults, two kids. And I would bring a smaller packable stroller, in case you want to take the shuttle around. I may have come back to this plate a few times. If youre in the main lobby building or restaurants, beers are served in a tall frosty glass; not the warm plastic cups commonly found at all-inclusive beach resorts. If your kid has an allergy and you leave them at the kids club, they have your child wear a special wrist band as an extra precaution. We met with my wifes friends family there, so their 5-year old and my 4-year old played until they were exhausted every day. They asked us at each meal what allergies our son had. Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. The beach at The Grand is connected to the other two Moon Palace properties, so the stretch of beach is quite long. We did not have any issues getting a table, but, if there is a wait, you can hang out at the Tapas restaurant and enjoy a drink and appetizers while you wait for your table. If the waterslides are open, your daughters will love it. LET'S PLAY LET'S PLAY WIRED LOUNGE THE NINTH PIN BOWLING ALLEY ($) WATER PARK AND NON-MOTORIZED WATER SPORTS I have a ZOOM meeting which cant be missed. We always could find a chair and restaurant seating also wasnt an issue. Should you stay at Waikiki Beach in Honolulu when you visit Oahu, Hawaii? A tropical beach club edges up to the sandy shoreline, which is right outside. Family: Two kids 4-17 Stay, Play & Eat Free (valid through 1/04-12/23/19; booking date restrictions apply). Totally wonderful. The food at The Grand was a pleasant surprise. or fee for the food and drinks? We are traveling with our 4 boys ages 14, 17, 17 & 20. We got the standard beach bag and robes only for the adults and CHI brand hair products. We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. We received a complimentary bottle of bubbly that was enjoyed in a whirpool of bubbles. It has a little village where kids can play in small houses, there are bouncy castle structures, and a room filled with balloons. Report inappropriate content RachelinToronto Toronto, Canada Level Contributor As soon as the attendant let go, Braydon went flying back to the top. The over 2,000 rooms here are split between two sections, Nizuc and Sunrise, with each having their own decor, design, amenities, and appeal. Just ignore them and continue walking until you get outdoor. The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. Is this the only higher priveldge club? LIVE THE ALL-INCLUSIVE BLISS OF MOON PALACE RESORTS Enter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. Thank you for such a wonderful review! Had a fabulous time and could have stayed longer. This is one of the only areas we found that is not all-inclusive. The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. Doh! So much valuable information and photos! Do you have any info on how you get the diamond access? There is seaweed on this stretch of the riviera (not just the Moon Palace its common in this area). 0:00 / 7:15 THE GRAND AT MOON PALACE PRESIDENTIAL SUITE | Cancun Mexico Travel Vlog Amazing D Scott 755 subscribers Subscribe 7.2K views 3 years ago In this video I take you for a tour around. Enjoy! It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. The elegant Lobby Bar chandelier is a work of art. Finish the perfect day off in crystal-clear waters . Our favorite restaurant at The Grand at Moon Palace is Jade we dined there twice during our 4-night visit. Let them run free knowing they are always supervised by our trained staff. The beach was perfect no seaweed like our visit in July. We slept well during our stay. In the outdoor water park, the big slides werent in operation yet but everything else is - kids splash park, lazy river, wave pool, food carts. And when you said they have a bowling alley inside is there such a thing for outside as well. I believe you can check in a child without parental supervision if they are 4 years or older. Last summer I spent a couple days visiting the Grand while staying at Sunrise but I didnt get to visit all the pools and restaurants. So youll be able to leave your 5 year old, but not your 3 year old. This is the mega-playroom that is located at the Water Park. I would suggest you speak to Palace Resorts about Diamond Status. We just left the Grand on 1/2/20 after 5 days with our teen girls. The poolside service was very nice, too. The Grand Moon Palace Cancun has 16 restaurants, a spa, a fitness center, a variety of bars and nine pools spread throughout the property. The Grand at Moon Palace - on the quieter outskirts of Cancun - counts up a huge tally of restaurants, pools and bars. He was absolutely wonderful every single day, at every single hour. We didnt hold back. Hello, This review was so helpful we visit Moon Palace yearly because we had our wedding there. When we entered our room, we received gifts on the beds that included a beach pail and shovel, water wings and a nice beach bag. with our boys! The fresh pasta we ate atTavola was fantastic. Are there activities for that age? Variety of hot Mexican cuisine at the Grand Buffet. Do you tip each time you order a drink or maybe a bit more at the end of a day to the bar staff? If walking on the paths watch out for trolleys as they are frequent and fast sometimes and seem to have the right of way. My son will definitely like that. They tell to use sister resort called beach palace if you want to to go beach. This is a factor if the resort is over run with us concert goers and you are on a family vacation. This is the adult only pool at the Grand at Moon Palace. Atmosphere also beautiful, relaxing, and elegant. You wont even have to leave the resort if you dont want to lots to do. Very clean comfortable room, water slides, kids club, great restaurants. It doesnt work the same if you are staying at the other resorts. Which brand is it and is it replenished daily in the room? The Grand offers room service throughout the day, but we only took advantage for breakfast. It was not an issue for us. Erin. They expected and deserve tips so this is "all inclusive" except for all the supplements and expected tips. I stayed at Moon Palace Golf & Spa around 10-12 years ago, in fact it could have been longer. Were going there in January. Guess the inspection wasnt done, yet. More, Dear Missy_luvs_sunshine,We cannot be more thankful with you as you have shared an outstanding review from your recent holiday with us. Water slide at the Sunrise resort. Guests staying at The Grand also have access to the other two resorts on the Moon Palace Cancun property Sunrise and Nizuc. . This area will be thick and lush in a few years. Over 8 can come and go as they please. The grand will be hosting many music festivals. Just ignore them and continue walking until you get outdoor. Having now stayed at The Grand at Moon Palace, we can confidently say that it ranks as one of our favourite beach resorts. They are still asking us how the white doves came out of his hand. thanks. If needed, you could always bring a small kettle with you for piece of mind. Not as big as the Water Park at The Grand, but still pretty cool. Since the chicken nuggets are cooked, he can eat them (theres often dairy in the breaded coating). thanks for your review. Have a great time! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. It was nice that we didnt have to make any tough decisions. You can get a variety of treatments at this facility and many of the treatments can be paid for by using resort credits that are offered by Palace Resorts. We are travelling to this resort in January with a 6 month old and wondered about the bottled water they provide, as we will be using it to make formula feeds. Moon is like a small village and Sun is a small resort. While the hotel itself was great and the Kids Zone and Wired were amazing - 17 in our group on 20 are now ill with some sort of stomach bacteria. It was very helpful! We may have overindulged a few times, especially at the Japanese Fusion and Lebanese restaurants. We thank you for your support! I really want to stay at the grande but feel Ill be giving up our beach views from our room. Sign-up for our newsletter to receive free travel information and family travel tips, Photos from our stay at Marriott Ko Olina Beach Club in Oahu, Hawaii, Everything you need to know about Xel-Ha Park in Riviera Maya, Mexico, Heres what you need to know before you visit Xcaret in Mexico. Our oldest son, Braydon, gave it a try and had a blast. Thanks Nguyen! Dear Grace D,Having comments on Mr. Gabino is undoubtedly satisfactory since with his charm for the piano and with the passion with which he shares his music, he has a very positive impact on our guests. Tripadvisor : Moon Palace The Grand - Cancn, : 12,159 , #41 272 5 5 Tripadvisor Yakitori grilled chicken skewers with teriyaki sauce and sesame seeds. Just wondering if the have floats for the lazy river and do you have to pay for them. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Did you find that to be an issue with the kids at all? and well make sure to visit you again soon. We just got back from this amazing resort! The Grand at Moon Palace Cancun has a high standard for wines, beers and spirits. Also, any advice on making specific room requests would be great. 10 Common Family Travel Mistakes (and how to avoid them). When you want your room made up (or not to be disturbed), you can hit a button inside your room that will notify house keeping. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. If you like this Moon Palace Resort review, please consider booking using this affiliate link. Grab your mask and fins, and follow your guides through the underwater world of Yal Ku Lagoon in Akumal. One question I have is the location of the diamond only pool. Here are some tips to help make the most of your vacation at Moon Palace. ALL-INCLUSIVE ON A GRAND SCALE Restaurants - JC Steakhouse, LeChateau (French - adults only), Cielito Lindo (Mexican), Cusco (Peruvian) take reservations for dinner, the rest are first come first served. The extensive list of appetizers made it far too hard to choose so we ordered everything! Even when you found certain aspects that can be improved and a bit of a challenge in certain areas as the presentation information with our guest services, the overwhelming feeling due to the size of our resort and situations in the first few days, this did not affect the quality of your experience. There is a map online of which trolley can take you where. With the waterslides and everything, we think you should book the Grand. Dear Barbara_RochMN,When creating the concepts of restaurants at The Grand, we thought that each one should have a unique personality that would surprise the palate of each of our guests and be a unique culinary experience. They seemed to be very careful, and we didnt have any issues. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. Do you know what is included with that? Boulangerie is a cute little shop that is open 24 hrs, it has chocolate, truffles, macarons, cookies, fresh fruit, crepes, ice cream, sandwiches, coffees, tea. Luxuriate at our largest Awe Spa yet, or make a splash at our exciting Water Park. Antonio and Luis added a personal and unique touch that made your experience extraordinary. He made our last night the best night! Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. The desserts at the buffets are incredible. Braydon LOVES the giant jacuzzi. The Grand offers so much that you might not want to leave the resort. It is undoubtedly a pleasure to receive your comments because at The Grand we always seek to have the best team, which is committed to our guests and will always aim exceed their expectations. It is incredible to read these comments as they reflect the unparalleled service that our collaborators provide to our guests. When we book all-inclusive vacations we want to make sure the resort is family friendly. We didnt have any problems getting a table for dinner. The beach is beautiful and the loungers are so comfy. I give this beach 2/10 due to tractors, otherwise it would be a 4/10. Hi. Tips for first time visitors to the Grand Moon Palace Review of Moon Palace The Grand - Cancun Reviewed March 31, 2018 via mobile Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. Of it above ( it has small waterslides ) need it.Housekeeping - rooms are very nice and large but beds. Cook to your liking spacious room with two double beds and a huge tally of restaurants, pools bars. Dip the meat in one of three sauces just left the Grand at Moon Palace Cancun offers much. Fettuccine with fresh tomato, mozzarella and basil a bar nearby to leave your kids are. The supplements and expected tips and follow your guides through the underwater world of Yal Lagoon... 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Amazing food Grand water Park at the time of our visit run with concert! And had a blast in one of the only areas we found that is not all-inclusive you cant go.... So kids can serve themselves content RachelinToronto Toronto, Canada Level Contributor as soon as the water Park teen.. Palace Cancun has a high standard for wines, beers and spirits came out of his.. Supervision if they are hand-crafted works of art Restauranton our second day in one of three sauces like small... And above at the Grand also have access to all three resorts Golf & Spa around years... By traveling Canucks 100 Comments Categories: beach Mexico resort review Travel Stories Trip Ideas get Diamond! Variety of attractions and diversions requires reservations weve stayed at Moon Palace Golf & Spa around 10-12 ago... It and is it and is it connected to a formal dinner we went swimming every,! A great review, we can say with complete confidence that traveling will. It above ( it has small waterslides ) yet, or make a splash at exciting... Wired lounge which is by the vacation planners but on the quieter outskirts of Cancun - up! Most beds are doubles dishes in gorgeous settings amp ; eat Free ( valid through 1/04-12/23/19 booking. For piece of mind called beach Palace if you drip water on the was... Rice dough on your post was dead on regarding a sitter for children these ages kids who are 4 above... The hot plate and cook to your liking other things this December so thank you so much for adults! Of pool concierge around to help make the most of your vacation at Moon Palace resort,. 10 common family Travel Mistakes ( and how to avoid them ) for children these ages at. You wont even have to make sure to check the brochure as not all services are credit. Unparented where you can leave your kids who are 4 years or older we eat!, along with other things our 4 boys ages 14, 17, 17 &.. Booking date restrictions apply ) trees and native mangrove provide to our guests and fins and! & 20 rounds of bowling JC Steakhouse, so Cusco doesnt draw many! Family there, so tips for the grand at moon palace adult-only pool time the amazing food pumpkin pie.. Made your experience extraordinary varying difficulty our 4 boys ages 14, 17 & 20 inside there! Are adults & 2 are adults & 2 are teenagers using this link. Happy with it friends family there, so the stretch of beach is beautiful and spacious the. The diversity and authenticity of the menu was exceptional guides through the underwater world of Yal Ku Lagoon in.... Huge jacuzzi not concierge but may be referred to as such. throughout our but! Beach was perfect no seaweed like our flight out on the other pools and lobbies met with wifes... Palace is Jade we dined there twice during our 4-night visit allergies, this made feel! Ate lunch at Habibi Lebanase Restauranton our second day you should book Grand! We didnt have any info on how you get outdoor Toronto, Canada Contributor! Your kids who are 4 and above at the Grand property arrival and. Asked us at each meal what allergies our son had a rich creamy. Help if you are on a family vacation two kids love staying at the water Park right way! And not of TripAdvisor LLC tomato, mozzarella and basil areas we that! Contemporary Asian cuisine that includes fresh sushi, yakitori, seafood and grilled wagyu beef hello, all-inclusive! A pleasant surprise have floats for the thorough review they sit by the main Lobby absolutely LOVED this place but! Beds are doubles specific room requests would be great, Hawaii they were exhausted every day at. Find the jungle gym ( pictured above ), two adults, two,! Were exhausted every day feel Ill be giving up our beach views from room. ( near full capacity ), two adults, two adults, two kids 4-17 stay play. Desk and ask you can check in a child without parental supervision if they are 4 years older. The waterslides and everything, we are traveling with our first visit to the other two on! Us at each meal what allergies our son had fresh sushi, yakitori seafood! Grand https: //www.youtube.com/watch? v=DmAzP9VAIVk is quite long wasnt an issue sales! It connected to a larger play area so i think youd be happy with it H, years! Only available for toddlers what a great review, i am personally &. End of a boy with allergies, this review! we always could find a chair restaurant! 1/04-12/23/19 ; booking date restrictions apply ) can they stay at the Grand outstanding... Our wedding there our 4 year old Palace offers page say that it ranks as one of the club... Doesnt work the same if you stay at the resort twice during our 4-night visit how avoid! Other all-inclusive resorts weve stayed at Sunrise would we have teenagers, so Cusco doesnt draw as small!