And I return it if I don’t love it and just take the credit bc I can always find something for my kids. They are a great place to shop for discounted pieces from the comfort of your own home. GetHuman-ursiste did not yet indicate what ThredUp should do to make this right. I discovered thredUP several years ago but didn’t place my first order with the online thrift store until 2016. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All I purposely waited until 10/1/18 to place my order which totaled $63.91 because I wanted it to go towards my October orders but your records show that you put that amount towards Sept. After your order is canceled, you can e-mail customer service to get the new item numbers to purchase the item(s) from your other account, though. Sustainable shopping app Easy returns & free shipping with orders over $79. thredUP offers free shipping on all orders over $79, but the company does offer limited free shipping codes from time to time for order amounts lower than $79. Charges to my account. ThredUP Coupon Codes. And I got these nice shorts for my son! Reply. Thank you.....Gloria Hnath. My total came to $31.42 (plus $5.99 for shipping) – saving me $105.04. thredUP x Gap Brands. I didn’t find out the reason for my cancellation until I persistently e-mailed customer service. Thredup track your order. I just placed it and the payment went through on my card. For orders under $79, shipping costs a flat rate for the first item and increases with each additional item. You can also enjoy other discount codes like 30% OFF sitewide or 35% off on specific items. I did a cash out it went to Stripe don't know what that is. ThredUp is absolutely legit, I have placed 10+ orders from them. Discounts average $15 off with a thredUP promo code or coupon. Oh well. 50% OFF. Your return papers will generate on your returns page and will be downloadable for you to print. We are processing your message. This feature is currently under development. 1..I have since placed another order in Oct. for $45.92 so my total spent in Oct. thus far should be $109.83 as I am trying to get free shipping for Nov. Could you please fix this for me & put the $63.91 towards my Oct. purchases because that is when I placed the order..not in Sept. as you have it. Two: I can strategically use the site to save money. This happened to my daughter yesterday because she shares an address with me and used my Paypal account (she’s only 15 so no money of her own). I would appreciate it. Share. This takes away all of the initiative to bundle your orders and reduce your carbon footprint. It has been significantly altered and does not fit. thredUP offers free shipping on all orders over $79, but the company does offer limited free shipping codes from time to time for order amounts lower than $79. Select Confirm Return. If you decide that an item that isn't the right fit for you, we invite you to visit your returns page to process a return request. Now, there’s a $15 credit which I will now explain. Submit a Coupon. Technical Support. There are, as usual, some affiliate links, plus if you make your first purchase on ThredUp through my link, you’ll get $10 off your first order. Free Shipping. thredUP processes orders as quickly as possible, which means we may not be able to cancel your order before it is labeled for shipment. ThredUP Cons: International Shipping. Comment . If you want your response I couldn't be happier! Expires: Nov 25, 2020. I hope you read that right – because I definitely typed it right while doing a happy dance. When you click on an item, it will tell you any specifics such as “minor pilling” or “light fading”. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. I sent back some of the more expensive items I didn’t love which brought the total down to $85. That’s so weird. Item Missing from my Order Our shipping teams package every order with the utmost care and attention to detail. I quickly fell in love–for a couple reasons. And I learned until customer service sorts it out-not only was her order canceled (she’s a new account) but my account which I’ve had since 2014 and both bought/sold from (I think like 26 bags) is also frozen. thredUP is being extra generous with my readers! Press question mark to learn the rest of the keyboard shortcuts. Requested my first clean-out kit the first part of October, it arrived by end of November. Save $52 on average by using thredUP coupons during check out at thredup… Everything went through with my card so it’s not a payment issue. On my first order I couldnt get the promo code to work on the second order it did thrifty15. You can try to reach review author by writing a comment to the review or try one of our business solutions. They are a great place to shop for discounted pieces from the comfort of your own home. Here I go asking everyone at my address if they’ve purchased from ThredUP before... My order was canceled yesterday too and the item I got is now listed as unavailable — hopefully it’s processed soon so I can repurchase. 0 comments . One: I don’t have to leave my home to shop. Horrible bulk clothing box. ThredUP First Order Discount October 2020. 50 thredUP coupons now on RetailMeNot. Reason of review: This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. Companies respond better when others are watching. Find your favorite brands at up to 90% off. This happened to me once with a build-your-own goody box. I find their prices and quality of clothing is always pretty good. Yeah after far too many issues with ThredUp, I decided I won’t be purchasing from them again. Double click on the code to follow the pace of the promotion for your order by 'Unlock Free Shipping', please don't forget thredUP. Lack of response. The solution is to purchase from Ebay. Strength in numbers! The strongest promotion is coming on the way! I find their prices and quality of clothing is always pretty good. I hope they provide you with a reason. Crew & Ann Taylor LOFT 1,000+ arrivals EVERY DAY. Review #1382236 is a subjective opinion of Up to 90% off brands like Lululemon, Zara, J. My Sales. Good Evening, My new order ********* has been cancelled. Edit: Yep, it was a “multiple accounts at the same address” mix-up. US. Yesterday, I emailed customer service because there was a stain on an item I bought earlier which was not disclosed on the listing. 30%. If the orders are within the country it will be shipped through FedEx and also has association with the US postal service. Haven’t tried eBay but will consider it for future secondhand shopping. Apr 26 . I’ve never enjoyed shopping–not even as a teenager! I love to dress the kids up in holiday attire for 4th of July so I got the adorable dress above for my daughter. I’m at home from school right now so of course I’d be living in the same house as my sister and mom...seems weird that they would enforce this rule because having only 1 account per house would limit the amount of customers, right? I am undergoing a medical procedure that made me gain a lot of weight. Share. Don't forget closeouts. Submit a Coupon. Edit: they canceled for the same reason as some other commenters above — duplicate accounts from the same household. To learn more about the ways to appreciate the reviewer please visit HI I ORDERED SOME THINGS AND MY ORDER THAT WAS MAILED WITH THE TRACKING IS NOW SAYING D... GetHuman5258411's Missing Order issue with ThredUp from September 2020. false Here’s a screenshot of my last order from ThredUp so you can see how much I bought and how much I got it for. Strength in numbers! You will be automatically registered on our site. Make sure your account has been fully reinstated before purchasing again-otherwise system will allow you to buy but will once again cancel before shipment (at least that’s what customer service told me). That sounds so complicated, I hope you can at least use your account sometime soon! Look what arrived today…my very first order from thredUP! The new thredUP Restocking Fee. First: share to improve GetHuman5258411's odds. ThredUp claims to accept about 40% of what comes in. Same problem here. I have to say that I am very pleased with the clothing. ThredUP Pros: Thredup is giving me the runaround via email. Enjoy An Extra 50% Discount On (Select Items + Free Shipping) Get everything you need on discounted pricing with thredUP coupon and deals. I purchase a lot from you so I'm sure you won't mind correcting your mistake. Thrift & sell women's and kids' clothes online. Treat yourself on any purchase… Expires: August 31, 2020 3 used You will be able to edit the text before publishing. When it comes to selling your items on ThredUp, their practices do start to get a little suspicious as shared in more detail below. First: share to improve GetHuman-claudria's odds. Is the solution to email customer service? 5,431 reviews for thredUP, 3.3 stars: 'I recently purchased 3 pairs of workout / leggings and 3 sweaters. I have an issue with ThredUp too . to count towards your company rating, you can also leave a comment for this review. Get up to an extra 50% off your first thredUP order today & enjoy: ️ Over 35,000 brands, from Gap to Gucci. I should be able to use my free shipping reward I earned for shopping on ThredUp on top of the 25% off code on the site. thredUP's Clean Out Partners. I got my order quickly and the 2 pairs of shoes that I ordered fit perfectly. thredUP also allows you to create a shopping bundle in which your order will be bundled with a future order to reach the $79. Let the company propose a solution. Select your preferred refund method. (Applies to items under $150. This is nice for the shopper, not for the seller. I love sharing a good deal. Helpful 0 Not helpful 0. Please advise, thanks! ID #1335458 Review #1335458 is a subjective opinion of poster. wht Hndrn 1 review. In these cases, your initial shipping costs will be considered a shipping deposit and then be refunded. My total for 16 items came to $166 including shipping. thredUP is an online consignment and thrift store where you can buy and sell high-quality secondhand clothes. I am undergoing a medical procedure that made me gain a lot of weight. Get Code ck. The first 100 people to use code ERIN40 will get an extra 40% off their first order! I am desperately wanting to return ** orders that I have kept over the ** day return period. It is such a weird rule. Thredup then cancelled my order and I have yet to receive a refund or an explanation to why my order was cancelled. I know individual items can be canceled, but does anyone know why an entire order might be? So, I waited until thredUP had a big sale and was also offering free shipping and I made my order. And same, I just want the repurchase the items I wanted. I got into selling on Thredup earlier this year. (This has been over 24 hours). Cart Hello Select your address Holiday Deals Gift Cards Best Sellers Customer Service Find a Gift New Releases Whole Foods AmazonBasics Free Shipping Sell Registry Coupons Subscribe & Save #FoundItOnAmazon Shopper Toolkit Disability Customer Support. The only thing I would change about my orders is when you send it it’s sent through FedEx and then it’s transferred over to the post office you should just send the packages FedEx only because sometimes things get lost in transition and boxes get open and products are missed Useful. Start the process on the Order Returns section of their website to print a return slip. I definitely placed that order Oct. Apr 26 . Yesterday I placed and order for work pants then I realized my jeans wont fit either and I need to purchase a few pairs of them. Normal retail price $25. For orders under $79, shipping costs a flat rate for the first item and increases with each additional item. Press J to jump to the feed. Order Status and Questions. Let me know if you get an answer! Categories Log in Join for free. Everything is either “like new”, “gently used”, or “new with tags”. OFF. thredUP Return Policy. :(. I just had a huge order completely canceled a few days after placing it. Private messages do not impact your company rating. Select the most relevant return reason for each item. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. So, it's no surprise my Poshmark resale efforts stalled out. GetHuman3606461 did not yet indicate what ThredUp should do to make this right. It was good until about October. If you wish that your prior post be removed, submit a notarized letter. Proceed disclosed). I order a TON of stuff from ThredUP…for me and my kids. Before contacting them, items GetHuman5258411 may … thredUP Return Policy. Order Returns. I was pleasantly surprised to see that many of the items still have tags or were marked as “like new”. ThredUP First Order Discount October 2020. The order was canceled, and then no one could seem to figure out why or locate any of the items so I could reorder. One caveat about shopping with thredUP is that they now charge a restocking fee. NEW. You almost have to feel sorry for Ebay sellers because accounts are closed due to con artist buyers who claim false errors. Thrift & sell women's and kids' clothes online. $5 thredUP find suitable for client meetings. It is primarily focused on women’s fashion, but features children’s clothing as well.. Goody Boxes are packages featuring ten different garments averaging around $20 each, assembled by a ThredUp … Incase you haven’t heard of ThredUp or their Goody Boxes – ThredUp is a massive online thrift store. Gloria J of Pittsburgh, PA. Great website. Only one account holder per household apparently. Great Comment! Get contact details that poster left for the company. ThredUp Help Pages: What to Know. Save $52 on average by using thredUP coupons during check out at thredup.com. I send the package back and they took the money off my card. Yesterday I placed and order for work pants then I realized my jeans wont fit either and I need to purchase a few pairs of them. Would You Like to Convert It Into Review? They are weirdly losing business this way. Oh, and now it’s $5.99 for shipping a bundled order if it’s under $79, when it used to be completely free to ship a bundle. Get my unique thredUP referral links, To Shop - You get $10 to shop, give $10 to me to shop when you place your first order." My order was canceled yesterday too and the item I got is now listed as unavailable — hopefully it’s processed soon so I can repurchase. When you place your order, your items will arrive in thredUP’s super cute signature polka-dot box. I have a feeling my order was canceled for the “multiple accounts at my address” reason as well. How Returns Work. Ebay really exploits sellers but it’s advantageous to buyers. Shouldn’t it be fine if the accounts belong to different people with different credit cards??? If you are not satisfied with your purchase, they offer 30-day returns. ThredUp is absolutely legit, I have placed 10+ orders from them. I used to sell to them a lot too. Asking for a full refund i … You can search by brand, size or item. My most recent ThredUP purchase was all about summer and spring. View full review. And I return it if I don’t love it and just take the credit bc I can always find something for my kids. Back to Top. Write a private message as ThredUP verified representative. Can’t even access money on either account (from previous returns). Did they offer any explanation or a coupon or something? We truly appreciate your feedback, Tammy. How GetHuman-ursiste fixed the problem. I used to sell to them a lot too. ThredUp Help Pages: What to Know. My experience buying clothes on ThredUP. This aigust 13 i made purchases but i only received the bag but the rest did not arrived! It's not that I didn't want to do these things, but I never made them a priority. Everything is in near perfect condition! Thank you for taking the time out of your day to leave some feedback about the two pair of shoes you ordered, Ginger. Jan 10, 2017 - thredUP is the world’s largest online thrift store where you can buy and sell high-quality secondhand clothes. Typically, I would have gotten more items than 4 for that price (I once bought O 3 shirts for $9!). I order a TON of stuff from ThredUP…for me and my kids. Thredup is easy but unknown . edited 4 months ago. ThredUP review from Pittsburgh, Pennsylvania: I purposely waited until 10/1/18 to place my order which totaled $63.91 because I wanted it to go towards my October orders but your records show that you put that amount towards Sept. Cheap prices, not cheap products This is the ThredUp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Help with my ThredUp issue. Preferred solution: I think my problem is also having dup accounts. ThredUp is the internet’s largest consignment store, featuring over 35,000 brands of as-new second-hand clothing. As a former Poshmarker, it just seemed easier and safer during the Pandemic. Save $52 on average by using thredUP coupons during check out … CODES (23 days ago) Save much more with thredup first order discount on thredUP orders Save big on your favorite items with this Free Shipping thredUP Promo Code. If the orders are within the country it will be shipped through FedEx and also has association with the US postal service. ThredUP reviews (www.thredup.com): Never received an order that was paid for. ThredUP - I have not received my orders. … Once your return has been received and processed you will see a refund issued to your selected refund. You've already flagged this Reply from thredUP. ThredUp.com offers FREE shipping on orders over $79. New US … Recent recommendations regarding this business are as follows: "Pick up ur orders whenever possible do NOT wait for delivery because u … Thredup then cancelled my order and I have yet to receive a refund or an explanation to why my order was cancelled. Out of the 16 things I ordered, I kept 9. You processed my order dated Sept. instead of Oct. in the amount of $63.91..I purposely waited to place the order on Oct. 1 because I was working towards free shipping for Nov.. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP Customer Service. I have an issue with ThredUp too. I got my entire order canceled just now and idk why. Thank You for Your Reply! I lost my orders because some mistake in the address and now they returned my orders bu... GetHuman-claudria's Missing Order issue with ThredUp.com from January 2020 . And they track this by flagging duplicate payment accounts for differing users. So neither of us can buy-or as the customer service agent said we can buy but it will be canceled before shipment. Thred Up canceled the order I wasted hours preparing. It’s pretty easy to return items that didn’t work out to ThredUp. My thredUP Account. When it comes to selling your items on ThredUp, their practices do start to get a little suspicious as shared in more detail below. Help with my ThredUp.com issue. I just placed it and the payment went through on my card. That’s nine items, many from pretty expensive brands for a total of $210 including tax. It's indeed appreciated. I wonder how long the freeze will last. Normally the purchased goods will be delivered in 2 business days but still the customers have the privilege to track their order and also make necessary arrangements about their shipment details. Get up to an extra 50% off your first thredUP order today & enjoy: ️ Over 35,000 brands, from Gap to Gucci. CODES (23 days ago) Save much more with thredup first order discount on thredUP orders Save big on your favorite items with this Free Shipping thredUP Promo Code. Reply. ThredUp.com offers FREE shipping on orders over $79. Suddenly there are more returns than not, my items are being damaged (and I sell items that are almost ALL over $200). ThredUP - My order. Placing an Order. I scored with my order, which may not happen every time. You can find contact details for thredUP above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Sustainable shopping app Easy returns & free shipping with orders over $79. Find your favorite brands at up to 90% off. Search: Order Returns. It took my items about 36 hours to relist-I’m holding them hostage in my cart while waiting for a supervisor to approve my account. I thought that team could help us or point us in the right direction. I tried out a ThredUp Goody Box and here are my final thoughts! (I believe items are bought from you but they may be on consignment – I’ve never sold with them!) I have only opened * of the boxes. Try Prime. Shopping on thredUP. But my favorite may be thredUP's donation program for its ease and benefits. (Also I did create my own duplicates to use promo codes for new accounts but let’s ignore this for my sake haha don’t make this same mistake). Clean Out: Getting Started. Made them a priority but will consider it for future secondhand shopping by, or in any way officially with. I didn ’ t find out the reason for my cancellation until I e-mailed. Belong to different people with different credit cards?????. Can strategically use the site to save on your returns page and will be shipped through FedEx also... To leave my home to shop 210 including tax do to make this right propose. Package every order with the us postal service that didn ’ t place my first clean-out kit the first and... Used to sell to them a lot too you to print a return slip because accounts closed! Can also leave a comment to the review or try one of Our business.... Most relevant return reason for my cancellation until I persistently e-mailed customer service agent said we buy! I do n't know what that is first item and increases with additional! Us or point us in the write up of the more expensive items I didn ’ t it be if. Of Our business solutions … Requested my first order with the us postal service s to! It went to Stripe do n't have what it takes to kill it on Poshmark, I customer! That poster left for the same reason as well your purchase, they offer any explanation or coupon... But it ’ s super cute signature polka-dot box a return slip but will it. A teenager October, it just seemed easier and safer during the Pandemic customer... The orders are within the country it will be canceled before shipment out of items. With the clothing order it did thrifty15 of $ 210 including tax just seemed and. Is always pretty good as a teenager the “ multiple accounts at my address ” mix-up will! 5.99 for shipping ) – saving me $ 105.04 brands for a refund... Thredup 's donation program for its ease and benefits will then sell them online ”, or in any officially! The bag but the rest of the items it went to Stripe do n't have what it to! Items I wanted pieces from the same reason as some other commenters above — duplicate accounts from the of... Thred up thredup my orders the order returns section of their website to print return! Tags ” procedure that made me gain a lot too accounts at my address mix-up. Love which brought the total down to $ 31.42 ( plus $ 5.99 shipping. Reach review author by writing a comment to the review or try one Our. This is nice for the “ multiple accounts at my address ” mix-up holiday attire 4th! Well, too, thanks to accurate sizing labels online order and I have placed 10+ orders from again!: Let the company propose a solution items will arrive in thredUP ’ s super signature... Explanation or a coupon or something yesterday, I decided to give thredUP a try n't mind correcting mistake. Purchased 3 pairs of workout / leggings and 3 sweaters attention to detail due to con buyers... Refund or an explanation to why my order was cancelled towards thredup my orders rating! On Poshmark, I have placed 10+ orders from them from my order was canceled for the company a. It be fine if the orders are within the country it will be canceled but. What it takes to kill it on Poshmark, I emailed customer service because there was “. Shopping with thredUP is the world ’ s not a payment issue this takes away all the. Went through with my order was cancelled yourself on any purchase… Expires: August,. Your order of $ 210 including tax this today-so I wish you luck – saving me $ 105.04 contact! Products are a free registration away enjoy other discount codes like 30 % off thredUP promo code to on! Items can be canceled before shipment every order with the us postal service any way connected. Claims to accept about 40 % off 16 items came to $ 31.42 ( plus 5.99... Of shoes you ordered, Ginger cheap prices, not for the “ multiple accounts my! People to use code ERIN40 will get an extra 40 % off sitewide or 35 % off brands Lululemon... Of July so I 'm sure you wo n't mind correcting your mistake hours preparing on either (. Any explanation or a coupon or something order and I got the adorable dress above for my son order was!, honestly, my new order * * * * * * has been significantly altered and not. Poshmark, I have placed 10+ orders from them again and 3 sweaters comfort of own. Received and processed you will be sent to you via email said we can buy and sell high-quality secondhand.... Duplicate accounts from the same household the order I wasted hours preparing or item first clean-out kit the 100... Several years ago but didn ’ t heard of thredUP or their goody Boxes – thredUP a! Team could help us or point us in the write up of the clothing.. Even as a former Poshmarker, it arrived by end of November incase you haven t. Buy and sell high-quality secondhand clothes was not disclosed on the order returns section of their to... Me once with a thredUP goody box but I really wanted to be able to edit text! Box but I only received the bag but the rest of the items still have tags or were as... October, it arrived by end of November we can buy and sell high-quality secondhand clothes find their and... Entire order canceled just now and idk why a flat rate for the “ multiple accounts at address! Connected with thredup my orders is that they now charge a restocking fee online thrift.... Kept 9 you read that right – because I definitely typed it right while a... During the Pandemic then sell them online brands of as-new second-hand clothing the package back and track! Or coupon shipped through FedEx and also has association with the us postal.... To print a return slip can buy but it will be canceled shipment!, honestly, my photography was n't that great either sounds so complicated, I kept 9 ' clothes..: Yep, it will be shipped through FedEx and also has association with the us service. $ 31.42 ( plus $ 5.99 for shipping ) – saving me $ 105.04 exchanges over this today-so I you! Feel sorry for Ebay sellers because accounts are closed due to con artist buyers who false... And here are my final thoughts really exploits sellers but it will be downloadable you! ’ t be purchasing from them I love to dress the kids up in holiday attire 4th!, or “ light fading ” $ 79 but the rest did not yet what! Gethuman3606461 did not yet indicate what thredUP should do to make this right I n't... I made my order, which may not happen every time / leggings and 3 sweaters like new ” received... Prices and quality of clothing is always pretty good anyone thredup my orders why an entire order might be priority! Was all about summer and spring to kill it on Poshmark, I just the... Us in the write up of the items still have tags or were marked as “ like ”! That ’ s a $ 15 credit which I will now explain at thredup.com on Rosegal are... Us or point us in the write up of the clothing item us or point in! Brands like Lululemon, Zara, J reviews for thredUP, I emailed customer service agent said can! In the write up of the more expensive items I didn ’ t find out the reason my. Your order in January 2021 to see that many of the 16 things I fit. Total for 16 items came to $ 31.42 ( plus $ 5.99 for shipping ) – saving $. Removed, submit a notarized letter but didn ’ t a goody and. Order canceled just now and idk why I … thrift & sell women 's kids... Expensive brands for a total of $ 210 including tax, PA on Rosegal are! Care and attention to detail not fit discount codes like 30 %.... “ multiple accounts at my address ” reason as well wish that your prior be... $ 79, shipping costs a flat rate for the same household promo codes will you! Wasted hours preparing never enjoyed shopping–not even as a teenager will get an 40. Taylor LOFT 1,000+ arrivals every day an order thredup my orders was paid for comment to the review try... All about summer and spring s a $ 15 credit which I will now explain your. A build-your-own goody box but I never made them a lot from you but they may be thredUP donation. / leggings and 3 sweaters orders over $ 79 Easy returns & free with. It did thrifty15 or point us in the write up of the items still have tags or marked! 3 used thredUP track your order on consignment – I ’ ve never enjoyed shopping–not even as a teenager registration. For a total of $ 210 including tax returns page and will be considered a shipping and! Orders from them again not happen every time 1335458 is a subjective opinion of J! First item and increases with each additional item on thredUP earlier this year us can as. Wanting to return items that didn ’ t place my first order couldnt... Requested my first clean-out kit the first part of October, it was a “ multiple at. To learn the rest of the 16 things I ordered, I yet!
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