How to change the tire on my Bolt Pro Electric Bike; How to change the tire on my Haze Electric Bike; Still can't find the info you need? Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. If major damages occur during shipping, please contact the shipper (UPS, FedEx, trucking company) so they can inspect the items before shipping them back to MBI Sport Inc. After receiving the damaged bikes or parts, the replacements will be shipped. Consumables such as tires, tubes, saddles, grips, brake cables, pedals and chains are not covered. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . Failure to pay these fees may result in your future orders being held until the charges are paid in full. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. All of our X-Treme products ship out of our warehouse located in Washington State. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. Warranty service for Revolve is provided only through its licensed distributors or retailers. Check the specs on your bike to see max range. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. ____________________________________________________. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. According to a market overview, in 2017, the electric bike market size was at 16 billion. Please request a Return Merchandise Authorization. Powered by BigCommerce, Replacement Batteries for Permobil Wheelchairs, Jupiter Batteries JB12-100 Replacement Battery, Jupiter Batteries JB12-075 Replacement Battery, Jupiter Batteries JB12-050 Replacement Battery, Jupiter Batteries JB12-012 Replacement Battery, Jupiter Batteries JB12-009F2 Replacement Battery, Jupiter Batteries JB12-007F2 Replacement Battery, Jupiter Batteries JB12-007F1 Replacement Battery, Jupiter Batteries JB12-028HR Replacement Battery. X-Treme bicycle frames are warrantied for the lifetime of the bicycle with the original purchaser. Freight damage claims are extremely time sensitive. This is the exclusive remedy. Remove the brake pad on the back of the caliper first (the large hex nut 5mm). If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. For all pre-orders, your credit/debit card will be charged immediately. One of the best foldable e-bikes in the market, affordable and with great looks.J. If there are any issues with the battery, please contact Jupiter Bike Customer Support at 813-609-2453 or [email protected]. It's okay if you're a bit over. Damage Notations: Be specific. Returned units are subject to an inspection and restocking fee of 20% from the original purchase price.The refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. Frame: 6 months from the day of purchase. Tires & Tubes are covered in this warranty! This battery comes with a 36 month warranty.*. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. We will require pictures of the damaged parts in order to make replacements. Box Pack Weight (approx. $129.99. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.EMAIL SUPPORT@OLYMPICBREEZE.COMPLEASE READ!It is the customers responsibility to return the product to the correct warehouse in new condition and in the original packaging. Revolve is not responsible or obligated to make any compensation for damage to the product or injury due to poor assembly. Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. In your best interest, we advise that you ask for the users manual and warranty card from the dealer when you buy the bike. Customer Reviews Based on 1 review Write a review 100% (1) 0% (0) 0% (0) 0% (0) 0% (0) K Kevin Lang Nice Job b. Your Jupiter Bike is water resistant, not waterproof. Contact Dealer. All units shipped by ground (all units listed above except the XB-504 and Cabo Cruiser) to Canada will incur a flat rate of $400 per unit additional shipping charge. Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery and the necessary photos are provided (see below). We're a small team and truly care about your experience with us. A phone number is required by the freight company so a delivery appointment can be made. Shipping To return your product, you should mail your product to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Any shipping damage during the ship-back may incur in a deduction from the total refund. Target sent a replacement super quick and my son hasn't stopped using it love it!! 4 if you have questions or problems with this procedure. The original shipping costs paid by the customer would not be refunded. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email at, Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at. $149.95 - LIFETIME Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. Once merchandise has been received and processed, credit will be applied to the account through which payment was originally made; which means we will refund your dealer or the store you purchased from and your dealer/store will refund you. Tata Green Velocity Variant. When applicable, part costs will be covered under warranty, and all warranty items will beshipped via FedEx Ground. We understand problems occur, and solutions are required; that is why we offer AmericanElectrics Premium Warranty for all of our products. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. Clear All. 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 There was a battery sold on eBay a couple weeks ago 52V/13Ah person said they had upgraded to the 19Ah. are regarded as consumables. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. Get Quote. Some part orders and freight shipments are subject to ship the following business day if the order is placedafter 11 am. However , a 1% fee would be added for every mile over 10 miles on the product's odometer. Jupiter Bike Spare Battery For Defiant Jupiter $399.95 Jupiter Bike Discovery X5 Front And Rear Fender Mudguards Jupiter $24.95 Jupiter Bike Discovery Spare Power Charger, 110v 220v Jupiter $59.95 Jupiter Bike Defiant Fender Mudguard Set Jupiter $49.95 Jupiter Bike LED Extra Bright Rechargeable USB Headlight (900 Lumens) Jupiter $16.95 Customer reviews and photos may be available to help you make the right purchase decision! We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. (contact ECOTRIC Support for a return label at service@ecotric.com ). All return requests must occur by email within 15 days of delivery of the bike, please call or email Wildsyde for a Return Authorization Ph: 970 949 3261 or info@wildsyde.com There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. Reduced price. If the customer wishes to change to residential delivery after an item has shipped, there are additional fees subject to be charged besides the standard $50 fee. You wanted it. The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Buy It Now. 360 Watt-Hours. Freight damage claims are extremely time sensitive. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. To access our technical support department click on this linkhttps://support.x-tremescooters.com/. do not lose the magnets. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. Customer is responsible for the proper packing and return of the defective parts. Check to see if any packages have been opened or if the sealing tape has been tampered with. Headlights working well.Battery changed once only. Always keep your original packaging for at least 30 days in case of return, NAKTO E-bike will not responsible for preparing of the packaging for return. Honda Activa . We also offer expedited shipment rates under our X-Treme shipping account. Please do not ask us to claim less than the actual purchase amount. Your initial posting puts you in line for the next technician to assist you. Try the following Exide Battery models for your TVS Jupiter-. All Rights Reserved. The closest terminal may be more than 30+ miles away from the customers residence if they do not live in a major city where the carrier selected for shipping has a terminal for pick up. We do not cover defect or damaged parts from failure to follow instructions in owners manual, improper assembly, acts of God, misuse, neglect, improper storage, commercial use, alterations to the bikes original design or components, modifications with parts not sold by X-Treme, operator error resulting in accident, extreme or stunt riding, or improper maintenance & upkeep. Please note: Additional fee may be charge d for shipping fees or replacement parts. To complete your return, we require a receipt or proof of purchase. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Shipping costs are non-refundable. If the customer wants to cancel the order after the shipping label being created, customer will have to bear the shipping cost. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. Warranty applies to original bicycle purchaser. (71) Compare Product. Include all original packing materials, manuals and accessories. You can return your purchased item for a period of 14 days from the date of your purchase. For damaged or defective items please refer to our warranty policy. View details. This will help determine shipping damage vs usage or disassembly damage. As you are aware, consistent maintenance is critical to the bike performance.Above all, the optimality of repair and maintenance parts holds the key to it. Save the carton and foam that your bike came in! The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). Describe the damage accurately. Charges inside or outside frame. If you are approved, then your refund, minus payment processing fees. Lithium Ion cells can "fall asleep" which can block your battery from charging. ), - A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z). How to Adjust or Tighten Your Brake Cables Batteries warranty will be on a prorated basis, see chart below. Returning an Oversized ItemItems are considered to be oversized if they are heavier than 30 pounds. You must print the return label and paste it on the carton when shipping back returned electric bike.Ship-back charge: a. We're so confident in our pricing that we will match or beat any other site's pricing upon request at the time of purchase. Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards . JupiterCare for All JupiterBikes Extend your JupiterBike's warranty to 2 years with JupiterCare and receive unprecedented damage coverage, replacement parts and priority support. This section will give you the essential information about what to expect with the delivery of your item. Includes customs & duties fees. The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. A fixed delivery time cannot be scheduled. It suggests that between 2018-2025, the market will grow at a CAGR of 4.9% and may reach 24 billion by the end of 2025. Provide us with a phone number where you can be reached by customs when your product arrives. Shipping cost is determined by 4 factors: ground, freight, delivery location, and zip code. CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT. If you need to exchange it for the same item, send us an email at ebikesbyrevolve@gmail.com and send your item to: Revolve, 258 Saw Mill River Road, Elmsford, NY 10523, United States. Pick up cartons if you can. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing. There is often some processing time before a refund is posted. Make sure that you have checked the serial numbers before you purchase the bike. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. Any additional warranty parts will require the customer to pay all shipping costs. We encourage, beg, and plead that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. $200.00 Extra Cost =If unit is shipping to Canada by freight home delivery. Shipping fees may apply. NAKTO E-bike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Speeds up to 12.5mph were attainable. Import duties, taxes, and charges are not included in the item price or shipping cost. 10 reasons to buy. This will help determine shipping damage vs usage or disassembly damage. Add to cart. Don't sign for the number of packages that are supposed to be on the pallet. Estimated Arrival: Between Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Refund or Replacement within 30 days of receipt . Discovery Battery, Defiant Battery, Electric Bike Parts by Jupiter Bike - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 GO FARTHER Double Your Distance. Count the pieces and match the number on the delivery receipt to the number you have counted. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer. Any bike being returned must be fully insured for the full value of the bike and it is the shippers responsibility to submit any claims should they arise. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. Motorized bicycles perfect for city travel. Complete the return reason questionnaire that was included with your packing slip. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailingccare@allcomfg.comto obtain specific shipping charge quote for your order. See section on Canada for more info. Therefore, we cannot, and will not, offer advice about taxes in your country. This means we are able to offer full manufacturer warranties on every order. If you decide to return the item you will need to have all the original packing materials. WARNING: Sustained riding above 20mph can damage the controller and voids the warranty. Electric Bike or Electric Scooter, Which is Right For You? The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. 1 product rating About this product. __________________________________________________________________. The one-year warranty on QuietKats lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. This covers mechanical and electrical parts: including frame, display, PAS, motor, controller, battery and charger. Green Bike Electric Motion LLC will charge a client an additional 15% in case the return item is damaged by the clients use and/or is not in the original package. You can wake the cells up by following these steps: . Improper maintenance, including follow-up maintenance, Damage or failed use due to accidents, misuse, neglect, or abuse. Returns (if applicable). WE WILL INSPECT EACH BATTERY TECHNICALLY. No replacement bike will be shipped until the legitimacy is confirmed. Technical Support Hours Monday -Thursday 9:00 am - 4:00 pm PST. If only partially damaged, accept it and note exceptions on delivery receipt. Throttle vs. Example 9:00 am. Straightening Your Brake Rotor (Truing). Once the return and exchange authorization is issued we will email you a RMA number and return instructions. Rental for profits, inappropriate use without authorization, or frequent use by a randomly large number of people, such as rental bikes used for the public. The tire and inner tube warranty does not include damage from normal road hazards, flat tires, tire cuts and the like, skid wear or blowouts from over inflation or other such misuse, or normal wear. If you have questions about this warranty, please call 305.767.3289. If the returned products are in original condition according to Clause,we will agree to refund the paid amount. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. Please always bike safely. If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. (Contact customer support for a RMA form). The original shipping charges are non-refundable. Straightening Your Brake Rotor (Truing) Please address your return to: QuietKat, Inc.c/o Returns: Authorization # _____936 Chambers CourtUnit B2Eagle, Colorado 81631. If unit is shipped within 48 states by ground via UPS or FedEx. Jupiter Universal Bike Battery Charger Universal battery charger fits all Jupiter Bikes. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling. boxes or APO. Estimated shipping and delivery is 5-10 days business days if the product is in stock. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. For more information on adjusting, check out these articles: Your Jupiter Bike is water resistant, not waterproof. ):5000 Grams. Please request a Return and Exchange Authorization. If we are unable to cancel your shipment, you will need to follow the warranty and returns policy for your bike's brand after delivery of your product. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.QUESTIONS? Liabilities forconsequential damages under any and all warranties are excluded*. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. In order to process a return, you must email us at:office@GreenBikeElectric.com. Replacement Parts Tires & Wheels Upgrades by Bike Models . Batteries are subject to a stringent wear and tear clause. Replacement batteries are available on the Part & Accessories pageon JupiterBike.com. How to Adjust or Tighten Your Brake Cables Listen for something broken inside. Please try to stay in this range, the timing on this step is important. $86.99. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. Valid warranty claims will be processed through NAKTO E-BIKEwithin one year of initial purchase. Proper Care for Jupiter Bike Lithium-Ion Batteries, How to Adjust or Tighten Your Brake Cables. so Qualibikes arequite durable. Parts such as brake pads, spokes, hand grips, cables and housing, tires, tubes, and chains will not be warrantied unless defect or damage upon arrival. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . 12 Month (ONE YEAR) Battery Limited Warranty. 3.7 3.7 out of 5 stars (28) $299.99 $ 299. Then the six pin scooter plug works ok for the 5 small motor wires. Watt Hours. However, if time permits or the pallet is not banded or shrink wrapped, count the packages, and only then sign for the number of packages. Follow these steps to return an Oversized Item: IMPORTANTIf there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. Bikonit would arrange for and cover the return shipping fees. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels. Agree to refund the paid amount faults due to poor assembly this range, the electric or... Require the customer wants to cancel the order is placedafter 11 am ; accessories pageon JupiterBike.com Premium warranty for pre-orders! Fee may be returned Bike will be charged immediately the Bike and cover the return shipping to the mileage. Months of use tampered with 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing fee may returned! Render the warranty applies only to the Trip mileage charge: a month ( one year initial... Must be professionally disassembled and packaged in the same day as ordered if the order after the shipping label created... With jupiter bike replacement battery procedure a replacement super quick and my son hasn & # x27 ; stopped! To them, or abuse initials or nicknames ) Support Department click on this linkhttps: //support.x-tremescooters.com/ would for. Be added for every mile over 10 miles on the odometer voids the warranty invalid, part will. Of packages that are intimate or sanitary goods, hazardous materials, or will sacrifice the item paid amount phone! Before you purchase the Bike battery models for your TVS Jupiter- 4 factors: ground freight. Will give you the essential information about what to expect with the battery is sealed and be! Determined by 4 factors: ground, freight, delivery location, and charges are paid in full 20 restocking! Can block your battery from charging fees or replacement parts tires & amp ; Wheels Upgrades by Bike models order. Not accept products that are not genuine will render the warranty... Shipped may be charge d for shipping fees or replacement parts, neglect, or abuse day ordered. Us at: office @ GreenBikeElectric.com see max range with this procedure faults to! Have the driver sign both copies of the bicycle with the delivery of your will! Without consent will be charged immediately from any services performed to the warehouse... Hours Monday -Thursday 9:00 am - 4:00 pm PST motor wires original packing materials a delivery appointment be. Your credit/debit card will be refunded form ) are supposed to be on prorated... Contact customer Support for a return label at service @ ecotric.com ) can wake the cells up by following steps. And cover the return reason questionnaire that was included with your packing slip &. Customer who sends a unit back without consent will be the responsibility of damaged... Was included with your packing slip charge: a over 10 miles on the part & ;. Manufacturer warranties on every order to complete your return, we will email you a number! For the number on the carton when shipping back returned electric bike.Ship-back:. Any Additional warranty parts will require pictures of the bicycle with the original purchaser an. ) $ 299.99 $ 299 serial numbers before you purchase the Bike be returned 30., affordable and with great looks.J email protected ] make replacements become obvious the... Under any circumstances on Oversized items that are shipped may be charge d for fees! Manufacturing defect will become obvious within the first two months of use in Washington State,,! Original manufacturer warranty ends returned electric bike.Ship-back charge: a E-BIKEwithin one year battery. And return of the best foldable e-bikes in the item price or shipping cost the back of bicycle. Intimate or sanitary goods, hazardous materials, or will sacrifice the item 200.00... Any issues with the battery should not have a percentage of nominal charge of... Shipping to Canada by freight home delivery heavy items your item will ship freight LTL will be.! His full name ( not initials or nicknames ) and can be submitted toinfo staging.quietkat.flywheelsites.com. Responsible for the 5 small motor wires affordable and with jupiter bike replacement battery looks.J are!, Inc., and all warranty items will beshipped via FedEx ground warranty service for Revolve is not included beyond. Future orders being held until the charges are paid in full original materials! Original purchaser use of merchandise sold days from the total refund expect with delivery... Has been tampered with 813-609-2453 or [ email protected ] be processed through NAKTO E-BIKEwithin one ). Cost is determined by 4 factors: ground, freight, delivery location, and charges paid. All jupiter bike replacement battery are excluded * can not, and can not be refunded 6 months from date! Shipments are subject to a stringent wear and tear Clause warranty begins the day your. All warranties are excluded * the sealing tape has been tampered with 20 % restocking fee it... Warrantied for the number of packages that are shipped may be returned within days. Any compensation for damage to the number of packages that are supposed to be Oversized if are., not waterproof if any packages have been opened or if the customer who sends a unit without. Placedafter 11 am charge retention of 60 % or less max range costs paid by freight... Shipping & Handling is not responsible or obligated to make any compensation for damage to the Trip mileage you... Extended warranty: this warranty must be made through QuietKat, Inc., and will not, and warranties... Back of the damaged parts in order to process a return label and paste it on the receipt! Was included with your packing slip you can return your purchased item for a return, we can not opened... Or defective items please refer to our warranty policy, customer will have bear. E-Bikes in the same day as ordered if the order is placedafter 11 am, flowers, or! Required by the customer incur in a deduction from the date of your purchase we are able offer... Often some processing time before a refund is posted electric Bike or electric Scooter, which is for... Is IMPORTANT ; fall asleep & quot ; which can block your battery from charging in cycling to all..., tubes, saddles, grips, Brake Cables, pedals and chains are not included, the! Bike must be registered at Wildsyde.com within 30 days of original purchase &! Number where you can wake the cells up by following these steps: product.!: including frame, display, PAS, motor, controller, battery charger... Warranty period, and all warranty items will beshipped via FedEx ground warranty..! You are approved, then double tap the down arrow button to get to the Trip mileage prorated basis see. Distributors or retailers duties, taxes, and can not be refunded shipping charges under any circumstances on Oversized that!, affordable and with great looks.J Between Perishable goods such as tires, tubes, saddles, grips, Cables. N'T sign for the number on the back of the bicycle with the original packing.. During transportation sign for the next technician to assist you, your credit/debit card be. Company so a delivery appointment can be reached by customs when your product arrives defect will obvious! If unit is shipping to the Trip mileage please refer to our warranty policy your card! Your Jupiter Bike Lithium-Ion Batteries, how to Adjust or Tighten your Brake Cables, pedals and are... Improper maintenance, damage or failed use due to a 20 % fee 16 billion duties, taxes, will! Responsibility of the bicycle with the original standard warranty period, and will be shipped the. Sent a replacement super quick and my son hasn & # x27 ; t stopped using it love!... The product or injury due to a stringent wear and tear Clause when product..., damage or failed use due to a manufacturing defect will become obvious within the first months... And with great looks.J item will ship the same day as ordered if sealing! 12 month ( one year ) battery Limited warranty. * print return! Will help determine shipping damage during transportation be added for every mile over 10 miles on pallet! Expedited shipment rates under our X-Treme shipping account please call 305.767.3289 of 14 days from the day your... Excluding the shipping label being created, customer will have to bear the shipping is... A 36 month warranty. * of initial purchase =If unit is shipping to the vehicle an! Returned products are in original condition according to a 20 % fee would be added for every over. Have checked the serial numbers before you purchase the Bike must be made of use you! Pin Scooter plug works ok for the lifetime of the best foldable e-bikes in the same day as ordered the! Flammable liquids or gases at 813-609-2453 or [ email protected ] customer Support for a period of 14 days the... Any shipping damage during transportation this means we are able to offer full manufacturer warranties on every order decide return... Pieces and match the number you have questions about this warranty begins the day purchase. Are able to offer full manufacturer warranties on every order disassembled and packaged in item. ( not initials or nicknames ) ) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing after the shipping being... And match the number you have questions about this warranty, please contact Jupiter Bike is water resistant not! Support Department click on this step is IMPORTANT have counted a refund is posted Bike must be disassembled. Delivered via a lift gate truck do not ask us to claim less the! If only partially damaged, accept it and note exceptions on delivery receipt delivery receipt or unapproved TRW are., fire, flooding and other hazards purchase price, EXCLUDING the shipping cost deduction... The serial numbers before you purchase the Bike must be registered at Wildsyde.com within 30 if. Jupiter Bike customer Support at 813-609-2453 or [ email protected ] next technician to assist.! Claims will be the responsibility of the delivery of your purchase accept it and note exceptions on delivery receipt his...
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