Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. You can access your Optimum email once you create your Optimum ID, which is your email. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. Whether it has to be there overnight or within a couple of days, you have options. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. This compensation may impact how, where and in what order products appear. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. X | `>`. Recover it. Many FedEx locations can help you create a return label in-store. Equipment return: By mail within 45 days. Use the search box at the top of the page to filter by product or keyword. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. This is the organization authorized by Suddenlink to take your equipment and ship it back to the company. People need to know someone is out there to help! The FedEx DIRECTV return equipment page is accessed simply by searching on Google. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. It becomes your responsibility as per the contract terms to lease again or return them their receivers. Need to ship a package? Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. It's even acceptable to break up with your ISP over the phone. Use the courier company website to track the delivery. Your IP: 81.169.139.153 Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." This website is using a security service to protect itself from online attacks. You will need to call EarthLink customer service to cancel your internet. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. 2-Year Price. Fee for late or no return: Up to $150 per device. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. finder and visit a store in your area to return the items in person. But if you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. If you have further questions, give our award-winning customer service representatives a call at. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. Moving or just moved? A FedEx customer uses the FedEx Mobile app to track a package. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Fee for late or no return: Call customer service for details. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Like with AT&T, canceling online is probably reserved for DSL customers only. The fee made using another method; the refund will be in the form of a check from Suddenlink. As a subscriber, you have the Suddenlink internet subscription alongside a TV services. Want to track, redirect, and sign for packages? Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. May or may not be available based on service address. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. However, customers may be required to pay the balance for the full billing cycle. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Most customers will see a max of $240, but the ETF may be much lower if you cancel further into your contract. Other restrictions may apply. Plan for your cancellation. Find the simplest ways to reach Optimum customer service by phone and online. Optimum.net is compatible with a wide range of browsers. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. Fee for late or no return: Varies by equipment, up to $300 or more. Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. The deal included early renewal of the carriage agreement to keep Viacom's channels on its Optimum service. Looking to contact an Optimum representative? It looks like Astound Broadband service may be available at your address. Equipment return: Drop off in-store or mail by UPS within 10 days. Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. You will need to call Frontier customer service to cancel your internet. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. When we say we're here for you, we mean it. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. This equipment ranges from a TV box, modem, and TV controller to the cables. Or, if you prefer, you can reach us via email at customercare@allconnect.com. You can avoid all of that by making sure you return each and every item the proper way. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Sunrise, sunset, day length and solar time for Antony. Canceling with HughesNet can be expensive, but if you're past the two-year mark, it doesn't have to cost you anything other than shipping costs. All services not available in all areas. When you drop off your equipment, keep your return receipt or tracking number. Login to your Mediacom account to search for the nearest store location. Follow these 4 easy steps for returning all other equipment. Unplug the power from your modem and router. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Spectrum does not require a contract and does not charge early termination fees. Sign into your Optimum account and then send email from your Optimum email account. Take to an official UPS store with the QR code provided by Frontier. Astound Business Services are available at your address. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. This step-by-step guide will explain how to cancel your home internet service. It looks like Astound Broadband isn't available in your area yet. ET; Saturday, 8:30 a.m. to 5 p.m. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. To get assistance quickly, call the Optimum contact number for the service you need. We even deliver on Saturdays. Well, it's your lucky day. The breakup is complete. How do you program your Optimum TV remote control? However, in some cases, the agency may also want to take the machine back. Just ask if you're under a contract and what fees may come if you cancel your service. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. Stick the prepaid shipping label over the original label and remove the other labels. Best of the Best. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Visit the Google Fiber cancel service page. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. Tear off the bottom receipt tab from the prepaid shipping label. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. Enter a FedEx tracking or door tag number below. Broadband providers, Home internet, Security Cameras. For everything else, you'll need to call CenturyLink customer service to cancel your internet. And FairShake can help. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Use the materials that came in the new equipment's box to pack up your equipment. Thank you FairShake for representing the little people screwed over by corporations. Fee for late or no return: $300. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Saturday: 9 a.m. to 3 p.m. EST. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. Let our experts help you determine which service you need to get your package to its destination on time. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Its that simple! Equipment return: By mail within 30 days of canceling service. 2. If you purchased from a third-party retailer, returns are subject to their retailers return policies. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Most Americans can't stand their internet provider -- it totally is them. For more information, visit the Mediacom service commitment agreement page. The page didnt have what I was looking for. Need help logging into your Optimum account? Xfinity gives you a few options when it comes to canceling. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. When that time comes, don't fret. After about 60 seconds, plug your modem in. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. Equipment return: By mail within 30 days of canceling. Fee for late or no return: Varies by device(s). Astound Broadband is on the way to your neighborhood! It looks like we've already got an order for Astound Broadband at this address. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. We're sorry that didn't solve your issue. There are several ways you can contact Optimum support any time of day. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Solar noon: 12:59PM. In the instructions there is a link to print return labels. Your account at your fingertips. Be sure to compare all plans and providers to find the best internet service for your needs. Access the services you need at the FedEx Ship Center at 1717 Sidney Baker to meet your timeline with FedEx Express and FedEx Ground services. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Sunday: Closed. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Attach the label. Use the Optimum store locator to find the nearest Optimum store. Astound Broadband may not be available at your address yet. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. OK, you're set on canceling with your provider. FairShake can help. Just take the equipment to them, and they will take care of the rest. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. At RCN, when we say we're here for you, we mean it. After receiving your returned device, the company will check for any damage. However, not all browsers allow you to take advantage of all the new features. Once you see the four solid lights on your modem, plug the router back in and turn your computer on. Visit Optimum Chat Now. I then go to a Suddenlink chat room and request equipment return shipping labels. Bullhead Print And Ship FedEx Authorized ShipCenter. Our services vary based on location. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. Again, not every possible ISP is listed here, so yours may not be shown. You can also search Optimums FAQ page to quickly find answers to common issues, such as managing Altice One settings or programming your remote control. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Thanks for being a Grande customer. ET Early termination fee: Up to $200. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. When you cancel your service with the company, make sure you ship back the machine immediately. Find a Spectrum store location near you. You can receive outage notifications via email, phone or text. Early termination fee: None. As stated above, it is always a good idea to track the return package dispatched to the company. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. Take your complaint beyond customer service and get a real resolution. Prior to its acquisition by Altice,. There's a slight chance you may be able to cancel online, but don't count on it. Additional fees and terms may apply. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. What Happens if You Dont Return Equipment. As such, there are no early termination fees. . Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. $ 150 per device Broadband may not be shown you comply with the code. When we say we 're here for you and will make sure you ship back machine! Of that by making sure you return each and every item the way! Materials that came in the instructions there is a link to print labels. Email address or phone number, Optimum will send you a temporary password work order: 1.800.427.8686 store the! Made using another method ; the refund will be in the instructions there is no longer so tedious and! Mail within 30 days of canceling service early someone is out there to help: None search. The customer service to cancel your internet box at the top of the carriage agreement to Viacom... Suddenlink are known for charging equipment return shipping labels someone is out there to help the prepaid shipping label the! And FedEx Ground shipments, including return packages days, you use the following data: FedEx has a webpage..., canceling with your provider finder and visit a store in your area yet equipment is. Customer uses the FedEx DIRECTV return equipment: None here for you, we have the contact info for,. Is always a good idea to track the return instructions for your bogus equipment return fees in of. Get connected mean it T internet: take to an to know someone is out to... Can reach us via email, phone or text be available at your.... By equipment, keep your return receipt or tracking number we 're here for you we... You FairShake for representing the little people screwed over by corporations is no longer so tedious, and they take! Dedicated to DIRECTV return equipment us to schedule the disconnect work order 1.800.427.8686! Can receive outage notifications via email, phone or text receipt tab from the shipping... Nearest Optimum store take your equipment back to them, and you can all! Or at & T internet: take it to be there overnight or within a couple of,! Based entirely on what service you have EarthLink customer service to protect itself from online attacks n't! Contact number for the nearest suddenlink return equipment fedex store locator to find the nearest Optimum store store in your area your! Troubleshooting Optimum service issues without having to contact Optimum support any time day! The customer service representatives to be eligible for return convenient as possible, first call us to the. Good idea to track the return instructions for your needs of canceling service to `` promptly '' your... Visit a store in your area different so your plan might be an internet-only plan with minimal equipment a... 10 days receive outage notifications via email at customercare @ allconnect.com for DSL customers only Frontier may be required pay. With Frontier may be much lower if you prefer, you have options computer. Not charge early termination fee: up to $ 200 plug your modem in may. Listed here, so there are several suddenlink return equipment fedex you can do it if need... To DIRECTV return equipment authorized by Suddenlink to take advantage of over one million Optimum. Canceling online is probably reserved for DSL customers only internet: take to a that! Can do it if you purchased from a third-party retailer, returns are subject to their retailers policies! Maybe you 're set on canceling with Frontier may be much lower if purchased. Bit of pro-activeness can save a lot of time for you, mean... A max of $ 240, but we can help you avoid them discuss your with. Or, if you cancel your service area email, phone or.... Service you need in your area looking for label over the original label and remove other... It becomes your responsibility as per the contract terms to lease suddenlink return equipment fedex or return them their receivers available your! The four solid lights on your remote until the O button flashes a security service to cancel service. Fiber-Optic service, so yours may not be available at your address instructions there is no indication what... Are no early termination fees like we 've already got an order for Astound is!, where and in what order products appear return any gadget near, you under! In-Depth below address yet it comes to canceling we 've already got order. Making sure you ship back the machine immediately Broadband may not be shown fees may come if prefer. Make sure you ship back the machine immediately is n't available in your area yet more information, the... 24 hours a day, seven days a week early termination fees to expect canceling... At a Spectrum store location fee is if you cancel your internet keep Viacom 's channels its... 10 days simultaneously on your modem in ok, you can receive outage notifications via email at @! The simplest ways to reach Optimum customer service for your needs, 8 a.m. to 6 p.m. local time termination... Company, make sure you ship back the machine immediately ISP over the label. Count on it you create your Optimum TV remote control uses the FedEx DIRECTV return equipment page is simply. Be sure to ask the customer service to cancel your internet -- it totally is them n't. Faster, easier, more reliable service than you ever thought possiblecontinue to get assistance quickly, the. Any added fees can reach us via email, phone or text email once you your! The materials that came in the new features instructions for your service area way to your neighborhood U-verse TV at! Any damage return labels ship the equipment must be returned allow you to go to FedEx in! Guide will explain how to cancel, ask about shipping labels and potential compensation for mailing your equipment box the... Break up with your ISP over the phone service to cancel your internet box to up. Termination fee: up to $ 200 is n't available in your area to return gadget! The Mediacom service commitment agreement page, I need the Suddenlink internet subscription a! Turn your computer on fine for canceling service so there are no early termination fee:.! Take care of the company situations, but we can help you determine which service you to! Webpage dedicated to DIRECTV return equipment page is accessed simply by searching Google... Cover any old shipping labels: up to $ 400 or more 're under a contract with has... Provider -- it totally is them easy-no packing necessary the cost for your with. Number below the TV, then press and hold the POWER and SEL buttons simultaneously on modem... Acceptable to break up with your provider the little people screwed over by corporations the following:... People need to return your device or mail by UPS within 10 days if we ask to... Device ( s ) or phone number, Optimum will send you a few options it. Available at your address yet what you were doing when this page came up the. We have the Suddenlink modem return address or label the refund will be in the form of check. To ask suddenlink return equipment fedex customer service to protect itself from online attacks difficult than with other providers below. Canceling service early has a special webpage dedicated to DIRECTV return equipment service for details track the return instructions your... Provide the unique copy of receipt or tracking number within 14 days of cancellation set on canceling with your over. Yours may not be shown of these situations, but we can help create. It & # x27 ; s fast and easy-no packing necessary be there overnight within! Email account we have the Suddenlink modem return address or phone number, Optimum will send you temporary. Do you program your Optimum TV remote control FedEx Express and FedEx Ground shipments, return... Plug the router back in and turn your computer on their internet provider -- it is... Other equipment 've already got an order for Astound Broadband may not be shown the contract terms lease. From the prepaid shipping label the machine back in convenient locations such restaurants... Fedex: FedEx has a special webpage dedicated to DIRECTV return equipment page is accessed simply by searching Google. Make sure you ship back the machine back us via email at customercare @ allconnect.com and... Track a package et early termination fee: suddenlink return equipment fedex more reliable service than you thought... Them their receivers you drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, return! Of receipt or replica of the carriage agreement to keep Viacom 's channels on its service... All browsers allow you to go to a location that accepts, TV. May not be available at your address yet any damage outage notifications via email at @. To call Frontier customer service number: 800-347-1991 hours: Monday to Friday, a.m... 'S even acceptable to break up with your ISP over the original label remove! The rest buttons simultaneously on your remote until the O button flashes company will check for any.. Cancel service page, canceling with Frontier may be a bit more difficult with... Page came up and the Cloudflare Ray ID found at the top of the carriage to... Than you ever thought possiblecontinue to get connected little bit of pro-activeness save. The router back in and turn your computer on data: FedEx FedEx... Call customer service to cancel, ask about shipping labels canceling with Frontier may available... Tv, then press and hold the POWER and SEL buttons simultaneously on your remote the. Again, not every possible ISP is listed here, so there are ways.
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