Glassdoor gives you an inside look at what it's like to work at thredUP, including salaries, reviews, office photos, and more. I think you’ll be shocked if you put in some of your clothing brands into they calculator and see how much is being offered. I personally don’t like that, because paying a high price for name brand clothing doesn’t mean anything. (In April 2020, the Clean Out bags or mailing label for your own box are free. That’s all. You also better have ponied up for some high end brands to begin with. Hi Lesa, thank you for taking the time to share your feedback with us. Item listed for $7-12 that sold had made me a whopping 40 cents! I should have something (money wise $) based on the emails lately saying "item sold." All were Express except for the lemon dress: Once you receive a very low amount of money for great clothing that you sent in, or you find out that most of your clothes weren’t accepted, you will likely start asking yourself is ThredUp legit? I don't even know what to say. They are very very very prone to loosing your items and not telling you about it and they don't make you fill out an inventory list so there's no record or documentation of what was sent. All was as described. I will never deal with Thred Up again. When I contacted them it was canceled because of multiple accounts at the same address...shocking more than one person resides at an address. A few things did sell for about $30-40 profit. I can sign into my account and see my contact info AND NOTHING ELSE! I would not send anything in honestly, ever. Great write up though, and I love your pictures – it looks like you only send in quality stuff! Plus, I know it was mentioned in the original post that the clothes could be donated to families who need it, but I want to remind you that some families on tighter budgets may find ThredUp prices attractive enough to shop on there. It gives general examples of what you could expect to receive from selling your clothing. It depends on if there is a sale, and how much the seller is pricing their clothing, shoes and accessories for. Here’s a great way to make money with your old electronics! Our team strives to list items as accurately as possible & our Polka Dot Promise has you covered when things don't go to plan! Four of my l$100 + retail price high end items with tags paid out less than $7.00. Abysmal! I hadn’t paid the $10.99 rejected item return fee and now it’s being sold on the site for $68. I'm thankful I took photos of the items sent in, as there is zero trust at this point. I don't think I can order again with the risk of getting a damaged item and having to pay to return it. after reading this reviews and how little you will actually get paid for these items. It’s obnoxious it took 8 months to list things and then no explanation of why the rest of the bag didn’t get listed as well as only getting pennies for things when they do sell. I sent my bag in on August 6. I'm not in Canada but I did want to say be very careful with their quality. Thank you for taking the time to share this positive rating, Melina. I take credit vs cash since I also like to shop consignment and I think it’s totally worth it. “Rejected because it was a mans jacket@ it wasn’t. It is now January and the estimated processing date continues to be pushed back (currently estimated to be processed by 2/6, last week was 1/21). My box with AG jeans, Everlane jeans, Vince top, Tiny top, and other clothes from Anthropology. Requested my first clean-out kit the first part of October, it arrived by end of November. I don’t suggest using Thredup. We are pleased to hear that you felt taken care of every step of the process. No sweat stains. I had a … But the real insult were the never-worn shoes that they claimed to have “never received.” I feel ripped off and careless for not taking pictures of what I sent, but I never thought I’d have to verify what in the box! Hardly any wear or tear on most. Or, send your summer stuff for next year now…. But my last email read......My credit disappeared or is all of sudden non-existent. The prices they listed were very low which is as expected but then the split back to me only a few dollars, ok fine. Please reach out to our Customer Support team via thredUP.com/contact with your order info, we'll be happy to straighten this out for you. According to Forbes, the company received more than $300 million in funding. If you are looking for a great price on high clothing, shop on. That is fradulent when you don't disclose damages. However, I have found that the really good deals of name brand clothing that used to be plentiful a couple years ago are now long gone. Alternatively, you can use your own box and request a free mailing label to send them your clothes. Over the years, nothing has changed. However, if you think that selling half of your wardrobe will help pay for a vacation or pay off debt, you might be sadly mistaken. Some stuff was barely worn. I am pretty gentle with my clothing. Also I have gotten back tons of items completely damaged and not just mall brand items Armani, Chanel, Charlotte Olympia, Dolce & Gabbana all have come back completely destroyed. Many people posted that they made very little profit on the items they sent in. I have a pile of clothes that I was thinking about sending over to thred up only if it would be worth it… it doesn’t seem with it at all. Every month they say processing is delayed. There were also some really bad things I got- stains, holes, seams coming off. I bought a dress on curtsy and just loved it so I thought I would try thread up. This is a large bag that they send you that you will stuff with all of your clothes that you want to try to get money for. You earn less than what is promised. We apologize if our payout amounts have been lower than expected,. More not great stuff to dig through, but you can leave stuff in your cart forever whereas thredup deletes after so many hours. Thank you for bringing this to our attention, we apologize for any oversights on our end. They gave me $35 for my trouble. I bought there because I was trying to get ready for a new job on a budget of 100 bucks. You are better off trying Poshmark or EBay. Thank you for getting in touch and taking time to share your feedback with us, Heather. It makes it easy for them to say oops your loss and they are no longer giving payouts for lost items anymore either per their new terms of service. ThredUp does not take mens clothes or shoes, so they won’t pay for men’s clothing and they do not sell men’s clothes. ThredUp Review: How to Save Money On Fashion and My Experience Buying Second Hand For those of you who don’t know, ThredUp is an online store where you can buy … Now a lot of the shoes I like are about the same price as I could get on the company’s website with a good sale. Customer care is nice to an extent but if you keep reaching out to them they treat you like you're just a complainer. Here’s what happened. We're really sorry to hear that you received items in this condition, thanks for letting us know! This is a thrift site. Thanks, Ally! It helps to keep it in mind when looking at your options. 3,453 reviews for ThredUP, rated 3.52 stars. ThredUp Goody Boxes Review – What’s Inside, PACT Organic Clothing at Affordable Prices, PayPal credit (with a 2% processing fee deducted), Shopping credit at partner brands, such as Athleta. Thank you for taking the time to share your feedback. Finally I got an email that my box had been LOST. BBB’s Profile for ThredUp, Inc., was created in August 2016. Overall, I was pretty happy with my experience using thredUP. Mind you, none of the items submitted were damaged, stained etc, just items I knew I wouldn’t wear again because they were out of season etc. I sent clothes to sell via ThredUP and it took them 4 months to get them posted for sale. They also are so sneaky now because they are not giving out payouts for any mall brand items and it's not noted anywhere on the website very sneaky. I ended up using that credit to pay additional shipping to get my items back. I’m sure Thredup will potentially reply to this and say to read the “fine print” which I’m not interested in doing honestly. Unreasonable processing times for bags sent in. They are always looking for a variety of different … Thank you for taking the time out of your day to leave some feedback about the two pair of shoes you ordered, Ginger. Bought my mother in law a Christmas gift and it was perfect! I know it's thrifted but you canot sell damaged clothes, esp at $16! oh wow, that’s horrible! I saw an old navy button up shirt … When I sold my clothes to ThredUp, there was no examples of the payout. Whether you see it as good or not depends on how you use the online thrift store. Taking advantage of people who don't have a lot of money to buy new clothes. I use to love thredUP. Please don't use Thredup, the homeless would get more use out of your clothes. ThredUP is an online consignment store offering to buy your clothing and sell gently used clothing online. Every time you send an email saying my items have sold, I click the link and an error message pops up. thredUP is an online consignment and thrift store where you can buy and sell high-quality secondhand clothes. Let me give you an example of payouts. Customer Complaint: . It is a sustainable way to buy clothes, since you are purchasing previously worn clothing. You can just sell to the website, or you can just buy from the ThredUp thrift store. 5th 6th 7th and 8 all the elastic was worn hard. STAY AWAY FROM THIS COMPANY! Can't see items, kits, or payout received! For instance, I had some clothes from Synergy Organic Clothing, too, but I knew (based on thredUP’s guidelines) that there was likely no way they’d take them. Never order from them again. If you have any questions, or if you'd like to chat about your experience in more detail, please feel free to reach out at reviews@thredup.com. This is the thredUP company profile. At least you’ll have some money to spend and I’d suggest buying clothes with the company before trying to sell them your clothes to see how it is. Up to 15 lbs. Otherwise, the great quality clothing that they say they won’t take will be given to other sellers to sell, or used in their ThredUp Rescue Boxes. We apologize if our payout amounts have been lower than expected. I filled the Clean Out bag with what I couldn’t sell on my own and hoped for some money for selling my clothes. What if your clothing doesn’t sell? I can not express enough how little money you will make. They “rejected” a Jil Sandars Jacket that had the $990 tags still on it. I sent a CleanOut box and never received any feedback although the shipping confirmation showed it had arrived at their facility. As a Certified WELL AP, I'm passionate about helping you create a home that promotes wellness. I couldn't be happier! The best way to buy clothes!I bought three dresses that would originally cost me almost $500 in total or more, all for $58. After you pay to have items sent back, or put on the floor within 2 weeks, you are lucky to break even. They literally accepted two items. Love this new website I found recently! A company should not be selling damaged items and claim they inspect carefully. Getting rid of clothes and want to try to make some money from selling your clothing online with ThredUp? After cancelling a bundle so I could receive my order earlier, I still waited 7 days before my item was shipped and five more days before I received it. Second dress looks like it was worn 100s of time's. And who knows what order they might randomly cancel in the future. I sold Forever 21 dresses for $5 each, and my Express clothing for $10 each. However, there are deals to be had, definitely. It's indeed appreciated. Thred-up was a huge disappointment.I had some unworn clothing with tags from anthropologie, J crew, etc.I sent them nicer pieces and I have read reviews where people said the same thing they sent their best clothing hoping to establish a good rapport.I apparently had a high acceptance rate but so far from about 10 pieces accepted and about 6 selling I have made exactly 5.00!!!!! Do yourself a favor and go to your local thrift store before you buy here. ThredUP review rated 1.9/5.0 with 13 Comments: I sent in a clean-out bag to Thread Up and it was processed a few days ago. Most of what they sell is trending/quality. There are a lot of really great prices to be had. thredUP … I could have gotten so much better for 75 bucks and more. I was very pleased with how items were packaged and how quickly they arrived and during the holidays bc my packages actually got to me before the estimated delivery time given at checkout. Yeah, it took about 30 days. Now if i want to return this garbage its going to cost a restocking fee and shipping. The one time I did email to ask for an update the person replied to me and called me Cheryl. Item was as described and fast shipping. I used ThredUp once and sent several designer bags and never-worn clothes some with tags. I truly wish that I would have donated my clothing to the YWCA program (for Women returning to the work force), rather than have them sit in some warehouse all Summer long. ThredUP is a conscious business. There were some really good things I got. My massive polka dot bag of high quality, name brand clothing only scored a grand total of $7.40 of thredUP credit (back then, they used to give you credit in the store as an option). My dress pants might get worn 10 times a year.). ThredUp takes shoes, including women’s and kids. They are taking clothing to a new level, … All things considered, thredUP appears to be a valid option if you’re looking into online consignment shopping. I use to love thredUP. We are pleased to know that your first experience with us was a good one, Elaine. Consignment stores are the best way to easily get money for your old clothing. ». Don’t waist your time selling on ThredUp. Thank you for your love and support! While you might *think* that your clothing will definitely be accepted because it’s in mint condition, don’t be so sure. I mailed it within days and based on my recent review of my account, that bag of St … Let that sink in. No way. A review of complaints was done in October 2020. They keep telling me it will be processed soon and then change the date out another month. So be sure to look on their site to see their current policy, which changes frequently, in case there is a ThredUp clean out kit cost.). If you need further assistance with your bag, please feel free to reach out to us at reviews@thredup… First time browsing the site earned me the title of first time buyer and I became hooked from then on. I am a new customer (first order at the end of December) and have been happy with my purchases. Your kind words are greatly appreciated. what a scam. It “disappeared”. Reviews. My credit wasn’t processed until September 10. I did not contact customer service as, I’m not paying a restocking fee or heading to the post office during a pandemic to return these jeans. The item I ordered was stated as a medium in the description, they sent me a size small, and then wanted to charge me shipping and restocking fees to return it. A free inside look at company reviews and salaries posted anonymously by employees. 151 thredUP reviews. I wouldn't donate anything in this condition never mind sell it. I've been a longtime thrift shopper, and this website is... by no means, thrift store shopping prices!Good bye and I hope you feel good for price gouging ✌️---I was so fed up that I couldn't wait for a response from them.
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