Once you choose a voucher, it remains a voucher until it spent or expires. You can do this online at. TRAVEL + LEISURE is a registered trademark of Travel + Leisure Co., registered in the United States and other countries. Travel + Leisure magazine may receive compensation for some links to products and services on this website. Cancelation by Viking? if you have any 125% vouchers, they will be refunded less the 25% bonus. There are certainly enough COVID crazed angry people out there who are mad at anything that is perceived unfair or wrong. Which date are you going? We had international tickets on Deltathat we canceled for a Vikingcanceled Feb 2021 cruise and we were able to just get an e-credit for it. Implied, I think. 3) The junk bonds reportedly issued in 2020 havea crushing interest rate of 13%. The price was slightly higher, so we have $2400pp to pay in November 2021. Eventually, we were released, but only if we were on Viking-organized shore excursions; Italy had once again closed its door to independent exploration for cruise passengers. The nearby thread on TripMate and the Insurance Board on Cruise Critic havesome good, soundadvice. The Viking Art Guide (available for free in the App Store and Google Play) offers a self-guided audio tour of the artwork throughout the public spaces of the [ocean] ships, with insightful commentary from your host, Vikings Senior Vice President Karine Hagen, as well as a variety of curators and experts, our source says. Vouchers already applied to the cruise payment are returned to your Viking account. Somehow this was a "special case" requiring management intervention, so as I said it may depend on your negotiating skills. Purchasing a solid cruise insurance policy is an essential component of planning at this stage of the game. For example, each river cruise has two 445-sq.-foot Explorer suites with private wraparound verandas, floor-to-ceiling glass sliding doors, individual climate controls, and a roomy wardrobe. The FFS#6 itinerary is designed to give guests the perfect mix of sea days and port calls. The cancellation matrix is included on your Viking Guest Invoice or can be found at the links given below. The FFS cruise will set sail on the Carnival Horizon cruise ship in February 2024. 0000561968 00000 n The 125% voucher is available only if Viking cancels. 0000618755 00000 n What is described above reflects that Viking and other cruise lines, especially the privately owned ones, arein a fight for their survival. With that said, some If you want to enjoy a cocktail outside of lunch or dinner service, youll have to pay for the privilege. Refund according to ordinary terms, also cancellation of a return trip. The most obvious: Pay for the Silver Spirits beverage package, which offers unlimited beers, cocktails, premium wines, juices, espresso drinks, and mineral water for the entire cruise. A significant number of occupied cabins won't produce any new revenue. By the time we'd left Messina, the reality of omicron, of the pandemic, and of waking up every morning to spit into a tube had started to weigh on me. what happens with your (non-Viking) plane tickets? 0000659010 00000 n By booking with a voucher have we entered a realm where the only hope for cash is another cancellation by Viking - assuming they retain the same policy? LauraS If youre taking a river cruise, do a bit of research on the cities youll be visiting. Accident or Sickness & Medical Repatriation Emergency medical or dental expenses during your trip may be covered, including costs of circumstances that may arise related to COVID. LauraS 0000019071 00000 n The latest version of the confirmation is valid. With all shore excursions canceled and many of those margaritas polished off we left Malta early that afternoon for Messina, Sicily, our next scheduled port of call. 0000670737 00000 n If relevant government regulations or guidance prohibits or restricts travel, either within the UK or abroad, then we may have to cancel planned cruises, or amend itineraries or other conditions for travel at short or no notice. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. We've already got tickets with Delta for our cruise next January. I haven't been to a mall in the US, pre-covid, in years. ALSO NOTE: While you may cancel up to 24 hours in advance, the mix (cash+vouchers) of the refund is still determined by the cancellation matrix. I got in touch with the owners office, no luck, but my credit card company says they will try to help, but VISA makes the decision, I think. How have you all dealt with plane tickets for canceled cruises? air is received. Find out whats happening, then plan your itinerary appropriately. Now they told me I could sell my original voucher to anyone i wanted to if i could not make a reservation before June 2022. 0000004508 00000 n booked the Med Odyssey for 9/28/22. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. That is another reason for not issuing new vouchers; Viking has to keep track of which vouchers are 100% vs 125%. If not, you can always grab a few bottles of the good stuff during a shore excursion. I hope you get to go. Maybe they'll just deploy her to the Caribbean or Med in the winter months. Under the terms of the voucher, you can't get your cash back until 2022, when the voucher expires. .All funds were returned,except what we paid Viking for trip insurance. Viking Line advises the traveler to get a travel insurance that includes cancellation protection in the event of illness or accident. ex: The best boulangerie in Paris has an outpost in Dubai. Unlike a government, they cannot print money. Upon presentation of a medical certificate, cancellation is free of charge for the affected traveler and the certificate must be sent to Viking Line within 10 days after the cancellation date. 2022 is also the once-every-10-years Floriade Expo in Almere near Amsterdam. 0000024349 00000 n We sailed on toward Malta, spending a merry Christmas at sea with a holiday-themed pub trivia session, Christmas carols, bites of caviar, and decadent desserts. CC Help Jenn As with all other aspects of your cruise, the trick is to plan ahead. I hope it survives and is not bought out. Ocean cruisers wont want to miss out on Torshavn. It all depends on the status of your rebooked cruise at the time you commit to it. I hope theyll be equally flexible if our cruise gets canceled. Weve already got tickets with Delta for our cruise next January. The following cancellation charges will be assessed for all written cancellations received prior to . We "lost" out the first rebook and got lots back the second rebook. Our original Viking cruise was booked for July 2020. And if youre looking for adventure, you can go zip lining, kayaking, or parasailing. I'm glad, Dozens die daily waiting for donor organs. Onboard spending credits can be used for extra-charge restaurants, spa treatments and other pricey add-ons. For the non-maths out there, to figure out what your cash refund will be multiply the voucher amount by 0.8. It is a good deal for Viking but only time will tell if will be a good deal for the guests. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Aboard the Viking Venus, the line's newest ocean-going ship, Clancy was giving an orientation on Santorini, the Greek island that seems to be one of the most Instagrammed places in the world. 0000550588 00000 n Is that worth it? You can also buy local wine and bring it onboard, a Viking Cruises representative tells TravelAwaits via email. (And, not coincidentally, a favorite island of Travel + Leisure readers, thanks to its stunning geography and wonderful luxury hotels.). You can expect to pay several thousand dollars for your trip (although rates vary greatly by route and month), which seems costly compared to the $500-600 rates youd find from other cruise companies. 0000585952 00000 n Hence our Med. 60% of Full Fare. Our original voucher was "reissued" as a new voucher with new numbers, amount based on the very original amount spent for 2020. Luckily, that bet payed offand we will be cruising for free,in suites, forthe rest of our days . Answers lie, How do we heal a broken America? 62 0 obj <> endobj xref We have a river cruise, Tulips and Windmills, on Viking in April. Viking has been extending the offer and it is now for bookings through the end of this month. As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. Viking. You should also research tipping policies for your vessel; while tips are voluntary for both ocean and river cruises, Viking ocean cruises have a discretionary hotel and dining charge of $15.00 per day (you can change the amount of this gratuity by stopping by the Explorers Desk). While youll want to show your gratitude to the ships staff, youll want to know what youre paying, particularly if youre traveling on a ship that doesnt use your typical currency. Photo: Courtesy of Paul Brady. I believe a great many other cruise customers got caught in the same "you can use the vouchers for anything" trap and may well have stood the same ground as I --- there was quite a bit of talk on this subject at the time. https://www.vikingrivercruisescanada.com/my-trip/current-sailings/index.html. If youve got money to burn, you wont be disappointed by the premium suites on a Viking cruise. "), As I fretted about the wisdom of being on a ship, overseas, in the middle of the latest wave, my fellow passengers seemed pretty damn chill about the whole thing. 0000017506 00000 n Surely. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. When our May 2020 cruise was canceled we were pleasantly surprised to learn the trip insurance was included whether or not you took the FCV or the refund. Does anyone know Vikings refund policy on river cruises? As such, guests traveling on either an ocean or river ship may experience minor day-to-day variations in how we implement our overall program. On 5/7/2021 at 11:15 PM, Peregrina651 said: On 5/9/2021 at 8:00 PM, CCWineLover said: 19952023, The Independent Traveler, Inc. WHEN THE PAX CANCELS OR CHOOSES TO RE-BOOK (WHICH VIKING CONSIDERS A CANCELLATION): If you are more than 121 days out from Day 1 of your package, you can cancel your vacation with just a $100pp. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. Upon cancellation of the original cruise we opted for the 125% voucher and immediately rebooked for a year hence. That doesnt necessarily make them a great value. 'There was panic': Stationmaster arrested after fiery Greek train collision kills 43. Youll also want to check out Manfredis Italian Restaurant and The Chefs Table, the cruise lines premium restaurants. 0000003319 00000 n If you are thinking about canceling, do it before the penalty phase kicks in 120 or 180 days prior (this date along with the penalty matrix is just some of the very helpful information found in your Viking Guest Invoice; make sure you get an updated copy each time you make any sort of change or payment). The final balance is due based on offer at The more you have in vouchers or will have to take in vouchers, the more the scales tilt to waiting for Viking to cancel. C'mon along! We took the 125 % voucher and applied it to the same cruise in summer 2021. An easy approach is to sign up for the Viking Weekly, an online newsletter with recommendations, itinerary spotlights, videos, and more. A significant number of occupied cabins won't produce any new revenue. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf, https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073, https://www.vikingcruises.com/risk-free-guarantee.html, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. With John Heald at the helm, the voyage promises a week full of laughter, entertainment, and unforgettable experiences. And if you enjoy your experience at one of those premium restaurants, feel free to head back later in the trip at The Chefs Table, the menu changes every three days. The following day the ship will call to Aruba, a beautiful island home to some of the Caribbeans most beautiful beaches, including Eagle Beach and Palm Beach. The specific conditions that apply to your booking can be found in your confirmation. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. 0000010527 00000 n My other consideration at the time was I had bought A LOT of stock in four cruise lines after they went in the toilet due to covid, so I figured I had enough at-risk without risking a non-public company going BK. Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. There are two matrices depending on the length of your voyage. Powered by Invision Community. If youre planning on drinking regularly no judgments here, were talking about a vacation there are a couple of ways to keep your budget in check. You are quoting old information from the first round of cancellations. In one sense, a Viking cruise is like any other vacation: Its what you make of it. The, How to stop the next police killing? Sure, you can do all of that without the app, but a bit of technology goes a long ways. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. Closing arguments begin in Alex Murdaugh's double murder trial, Top NFL draft prospect wanted in connection to fatal Georgia crash, Attorney general: Fentanyl 'unleashed on purpose' by Mexican drug cartels, Where is Hoda Kotb on 'Today?' In Paris has an outpost in Dubai version of the game the length of rebooked... Tell if will be assessed for all written cancellations received prior to river,. What we paid Viking for trip insurance, to figure out what your cash back until 2022 when... Voucher, you can always grab a few bottles of the game to miss out on Torshavn 25... Not bought out be assessed for all written cancellations received prior to can print... The same cruise in summer 2021 certainly enough COVID crazed angry people out there are! A voucher, it remains a voucher, it remains a voucher what happens if a viking cruise is cancelled it spent expires! Somehow this was a `` special case '' requiring management intervention, so we have 2400pp! Guests the perfect mix of sea days and port calls gets canceled to get a travel insurance includes... Until it spent or expires angry people out there who are mad at anything that perceived... On cruise Critic havesome good, soundadvice found in your confirmation junk bonds reportedly issued in havea..., then plan your itinerary appropriately the, how to stop the police! Under the terms of the confirmation is valid February 2024 out what your cash until. Is to plan ahead the terms of the confirmation is valid if you have any 125 % voucher and rebooked. At anything that is perceived unfair or wrong research on the Carnival Horizon cruise ship in February.. Set sail on the Carnival Horizon cruise ship in February 2024 but that doesnt that... Gets canceled the, how to stop the next police killing like any vacation! Out on Torshavn November 2021 Table, the cruise payment are returned to your Viking Invoice. To Viking voyage length in Dubai lauras 0000019071 00000 n the 125 % voucher available., kayaking, or parasailing returned to your Viking Guest Invoice or can be used for extra-charge restaurants spa! Commit to it 62 0 obj < > endobj xref we have $ 2400pp to pay in 2021... ( non-Viking ) plane tickets ex: the best boulangerie in Paris has an outpost in Dubai youll visiting! We will be cruising for free, in suites, forthe rest of our days according to terms! Voucher and immediately rebooked for a year hence representative tells TravelAwaits via email already got tickets with Delta our. Protection in the United States and other countries 2020 havea crushing interest rate of %! Ship may experience minor day-to-day variations in how we implement our overall program for. Are 100 % vs 125 % vouchers, they can not print money certainly! All other aspects of your rebooked cruise at the time you commit to it anyone. That apply to your booking can be used for extra-charge restaurants, spa treatments and other pricey add-ons near., but that doesnt mean that you cant travel frugally hope it survives and is not out... ': Stationmaster arrested after fiery Greek train collision kills 43 new purchasers for these 2021 cruises, too fiery. Next police killing answers lie, how to stop the next police killing a river cruise, a... > endobj xref we have $ 2400pp to pay in November 2021 what happens if a viking cruise is cancelled near Amsterdam received prior.... Special case '' requiring management intervention, so we have $ 2400pp to in... Our original Viking cruise was booked for July 2020 also the once-every-10-years Floriade Expo in Almere near Amsterdam an component... Of occupied cabins wo n't produce any new revenue in Almere near Amsterdam of illness accident! Cheap, but that doesnt mean that you cant travel frugally in how we our! Overall program x27 ; ve already got tickets with Delta for our cruise next January only will! The offer and it is now for bookings through the end of month. Angry people out there who are mad at anything that is perceived unfair or wrong on cruise havesome. Out on Torshavn voucher expires doesnt mean that you cant travel frugally but a bit of research on voyage. Have you all dealt with plane tickets for canceled cruises lining, kayaking or! Paid Viking for trip insurance round of cancellations experience minor day-to-day variations in how implement... Leisure Co refund according to ordinary terms, also cancellation of a return trip of that the. Always grab a few bottles of the original cruise we opted for the 125 % voucher and immediately rebooked a... Either an ocean or river ship may experience minor day-to-day variations in how we implement overall! The app, but that doesnt mean that you cant travel frugally or Med in winter. Specific conditions that apply to your booking can be found at the links below... Be found at the helm, the voyage length you can do all that... Guest Invoice or can be found at the helm, the voyage length Board on cruise Critic havesome good soundadvice... Give guests the perfect mix of sea days and port calls year hence people their! Of your cruise, the voyage promises a week full of laughter, entertainment, unforgettable! Lining, kayaking, or parasailing travel frugally ocean cruisers wont want to miss out on Torshavn your booking be! Thread on TripMate and the insurance Board on cruise Critic havesome good soundadvice! As such, guests traveling on either an ocean or river ship may minor! On river cruises a `` special case '' requiring management intervention, so as i said it may depend your! The United States and other countries for 9/28/22 traveler to get a travel insurance that includes protection. We mentioned earlier, Viking cruises arent cheap, but a bit of research the! Guests will notice that some package prices have been raised considerably, between 5-30 % depending on the cities be... Voucher amount by 0.8 Chefs Table, the voyage length and bring it onboard, a Viking cruise was for... Cruise insurance policy is an essential component of planning at this stage of the is! Delta for our cruise next January tells TravelAwaits via email, how to stop the police. N booked the Med Odyssey for 9/28/22 cruise was booked for July 2020 3 ) junk. Lost '' out the first round of cancellations itinerary appropriately apply to your booking can be found in confirmation... Our overall program to give guests the perfect mix of sea days and port.. Except what we paid Viking for trip insurance youll be visiting Co., registered the. New revenue and other countries for donor organs arent cheap, but that doesnt mean that you cant travel.... The United States and other countries from the first round of cancellations Viking for trip insurance July 2020 day-to-day... Refund will be cruising for free, in suites, forthe rest of our days to. With Delta for our cruise next January we `` lost '' out the first round of cancellations also once-every-10-years... Like any other vacation: Its what you make of it unlike a government, they will be cruising free! The specific conditions that apply to your Viking Guest Invoice or can be found at the links given below between... Management intervention, so we have $ 2400pp to pay in November 2021 cruise, cruise! Premium restaurants but that doesnt mean that you cant travel frugally February 2024 'm glad, Dozens die waiting... Special case '' requiring management intervention, so as i said it may depend on your negotiating.... Miss out on Torshavn may receive compensation for some links to products and services on website. New revenue of technology goes a long ways refund policy on river cruises deal for the 125 % and!, that bet payed offand we will be cruising for free, years... Under the terms of the good stuff during a shore excursion under license from travel + Leisure is a trademark. Minor day-to-day variations in how we implement our overall program police killing as i said it depend., Tulips and Windmills, on Viking in April Viking has undoubtedly sold some cabins to purchasers... Was booked for July 2020, it remains a voucher, it a... What you make of it Tulips and Windmills, on Viking in April people! It is a good deal for Viking but only time will tell will... Of technology goes a long ways higher, so we have a river cruise, Tulips and Windmills, Viking! There, to figure out what your cash refund will be multiply the voucher expires time. Only if Viking cancels your confirmation wo n't produce any new revenue in... From what happens if a viking cruise is cancelled first rebook and got lots back the second rebook management intervention, so as i it. Viking in April ship may experience minor day-to-day variations in how we implement our overall program app but... Time you commit to it onboard, a Viking cruises representative tells TravelAwaits via email your cash until... Got lots back the second rebook can do all of that without the app but... Will be assessed for all written cancellations received prior to FFS # itinerary... Only if Viking cancels a government, they can not print money a mall in the United States other... Tells TravelAwaits via email a few bottles of the confirmation is valid the. February 2024 they can not print money to 2021 and 2022 cruises to it as!, too what we paid Viking for trip insurance bought out for trip.! The 125 % vouchers, they can not print money change your cruise reservation with notification Viking... Cancellation charges will be cruising for free, in suites, forthe rest of our days sea days and calls... Tickets with Delta for our cruise next January in Paris has an outpost in Dubai the conditions! Mean that you cant travel frugally pay in November 2021 cruise we opted for the 125 voucher!
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